topic Re: X477 Disk is displayed at 15000 rpm on the fas3240 in ONTAP Hardware

X477 Disk is displayed at 15000 rpm on the fas3240

wuijolskd — Wed, 04 Jun 2025 10:28:25 GMT

Hello

When I put Ownership in a new X477 that does not contain Ownership, the 7.2K disk appears to be 15K.

Is there a way to check technical documents related to this phenomenon?

Re: X477 Disk is displayed at 15000 rpm on the fas3240

pedro_rocha — Wed, 07 Apr 2021 18:57:27 GMT

Hello,

Can you post some outputs?

Regards,

Pedro

Re: X477 Disk is displayed at 15000 rpm on the fas3240

wuijolskd — Thu, 08 Apr 2021 00:10:47 GMT

Hello

Here is the requested data.

A photo showing the part number and serial number of the disk '3c.22.9' used, a scene using the command 'sysconfig -r', and 'log' data.

Thank you.

Re: X477 Disk is displayed at 15000 rpm on the fas3240

AlexDawson — Thu, 08 Apr 2021 01:39:25 GMT

What is the date code of the DQP file?

rdfile /etc/qual_devices_v3 and it's at the bottom (and top)

Re: X477 Disk is displayed at 15000 rpm on the fas3240

andris — Thu, 08 Apr 2021 17:22:42 GMT

Alex's DQP info request is important...

Nice uptime...

What is the ONTAP version?

X477_TTCRE04TA07 latest firmware is NA03 - highly recommend update, too.

Re: X477 Disk is displayed at 15000 rpm on the fas3240

wuijolskd — Fri, 09 Apr 2021 00:18:37 GMT

That situation has been resolved by replacing it with another disk.

We will also proceed with DQP updates and Disk Firmware updates.

Thank you.