topic Re: A250 Internal shelf F/W in ONTAP Hardware

A250 Internal shelf F/W

dmarkham_peak — Wed, 04 Jun 2025 10:01:26 GMT

Building out a new A250 with only an internal NVMe shelf. "sysconfig -a" shows the current shelf F/W for that internal shelf.

Shelf 0: NS224NSM8E Firmware rev. NSM8E A: 0110 NSM8E B: 0110

When looking at the shelf firmware download page I only see F/W for the "NSM100, NVMe for NS224 Shelf" in the list and nothing for the NS224NSM8E shelf.

I have downloaded the all_shelf_fw.zip file and applied to the nodes. The internal shelf does not get updated and stays at version 0110.

My question is whether F/W version 0110 is the current version for the internal NVMe shelf on the A250 and if so why isn't that internal shelf showing as a line item on the shelf F/W download page?

Re: A250 Internal shelf F/W

OGill — Thu, 05 May 2022 21:25:38 GMT

https://kb.netapp.com/Advice_and_Troubleshooting/Flash_Storage/AFF_Series/Unable_to_update_internal_shelf_firmware_on_AFF_A250

Re: A250 Internal shelf F/W

pedro_rocha — Fri, 06 May 2022 01:55:16 GMT

Hello, did you check this?

https://kb.netapp.com/Advice_and_Troubleshooting/Flash_Storage/AFF_Series/Unable_to_update_internal_shelf_firmware_on_AFF_A250

So basically, go ahead and upgrade ONTAP to have the newer version for NSM8E.

The KB states that 9.9.1 has 01.10. I do not know if 9.10 has a newer version...

Regards,

Pedro

Re: A250 Internal shelf F/W

darb0505 — Fri, 06 May 2022 09:41:18 GMT

As @pedro_rocha already mention. The internal shelf module, NSM8E, gets the firmware update from the ONTAP upgrade. The firmware is bundled with the ONTAP image. I believe that ONTAP 9.10.1 still includes firmware 01.10.

There is a new firmware version, 01.20, coming out. You can reference Bug 1437389 regarding the new firmware. I believe this is firmware update will be packaged in the new ONTAP release coming out.

Thanks,

Brad

Re: A250 Internal shelf F/W

dmarkham_peak — Fri, 06 May 2022 17:28:49 GMT

So we have upgraded to Ontap 9.10.1P3 and the firmware is still showing as 01.10 so I assume that is the latest. Sounds like the F/W for those shelves gets upgraded with Ontap so no action needed at this point.