topic Re: FAS 2552 controller unresponsive in ONTAP Hardware

FAS 2552 controller unresponsive

MikeH_JBLM — Wed, 04 Jun 2025 10:00:59 GMT

The Controller on node A quit responding. Node B responds as expected.

How do i get this going again ?

Re: FAS 2552 controller unresponsive

paul_stejskal — Thu, 19 May 2022 15:45:20 GMT

Need more details. If this is urgent please open a P1 case.

Re: FAS 2552 controller unresponsive

MikeH_JBLM — Wed, 25 May 2022 20:16:38 GMT

Paul

I took the controller out, reseated the chips and returned it to the FAS2552. It was functional after that.

Re: FAS 2552 controller unresponsive

paul_stejskal — Wed, 25 May 2022 20:31:31 GMT

Glad to hear! Sounds like maybe a connection got loose and that fixed it, but it may not be fixed and may come back just FYI. There may be a loose connection that will act up again.

Re: FAS 2552 controller unresponsive

MikeH_JBLM — Thu, 26 May 2022 14:07:29 GMT

True but for NOW it works- so I’m moving forward.