topic Re: Convert old licenses to v2 format in ONTAP Hardware

Convert old licenses to v2 format

jtejada — Wed, 04 Jun 2025 09:55:50 GMT

Hi all,

We have two FAS2240-4 systems we need to reinstall. I have downloaded the license files but format is V1 for v8.1 or earlier version but we have Ontap 8.2 installed and only accept v2 license format. how we have to proceed to reinstall licenses on these systems?

Regards,

Re: Convert old licenses to v2 format

Ontapforrum — Wed, 02 Nov 2022 11:33:24 GMT

For UPGRADE from 8.1 to 8.2 , license keys not required but if it is a clean install (as in your case) then you will need it.

Note: New license keys are only required if the system has been wiped clean and the new version keys are not available on Support Site. If you require new license keys, work with your NetApp Sales or Support representatives to submit a License Modification Request (reference this KB article).

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/What_is_the_procedure_to_request_License_Keys_for_different_versions_of_Data_ONTAP

Just FYI: This Hardware Model had reached EOL/EOS, and 8.2 is End-of-full support as well. If you have an assigned NetApp Account Manager, you could also reach out to him for any queries.

Re: Convert old licenses to v2 format

jtejada — Wed, 02 Nov 2022 11:53:40 GMT

I see this option is only allowed having a valid Software Support contract but we don't have it. Isn't it?Could we perform a downgrade to 8.1, install licenses and then upgrade to 8.2 version again?

Regards and thank you for quick answer.

Re: Convert old licenses to v2 format

Ontapforrum — Wed, 02 Nov 2022 12:35:18 GMT

Yes, that sounds like a plan. Get 8.1 back in, and then perform a standard upgrade to 8.2.

Re: Convert old licenses to v2 format

EWILTS_SAS — Wed, 02 Nov 2022 18:22:27 GMT

Note that 8.2 is only available to you if it was released while you were still under support. New versions is part of what you're entitled to with a support contract.

Re: Convert old licenses to v2 format

jtejada — Mon, 14 Nov 2022 08:06:56 GMT

I don't see 8.1 version also. As I see it has been retired from Netapp. Could someone share this version?

Re: Convert old licenses to v2 format

EWILTS_SAS — Mon, 14 Nov 2022 14:11:33 GMT

I believe the license agreements prevent anybody from sharing this with you. You will need to contact NetApp and request it. Given that you don't have a support contract, and 8.1 has reached end of support life, I'm not optimistic they'll get it to you.