topic forgot root password of FSA3020 in ONTAP Hardware https://community.netapp.com/t5/ONTAP-Hardware/forgot-root-password-of-FSA3020/m-p/54076#M3831 <HTML><HEAD></HEAD><BODY><P>Hello</P><P></P><P>We have forgot root password of our netapp filer fas3020.</P><P></P><P>We want reset the root password .</P><P></P><P>Please me help with procedure how to reset password remotely.&nbsp; </P></BODY></HTML> Thu, 05 Jun 2025 06:57:20 GMT s_harikantra 2025-06-05T06:57:20Z forgot root password of FSA3020 https://community.netapp.com/t5/ONTAP-Hardware/forgot-root-password-of-FSA3020/m-p/54076#M3831 <HTML><HEAD></HEAD><BODY><P>Hello</P><P></P><P>We have forgot root password of our netapp filer fas3020.</P><P></P><P>We want reset the root password .</P><P></P><P>Please me help with procedure how to reset password remotely.&nbsp; </P></BODY></HTML> Thu, 05 Jun 2025 06:57:20 GMT https://community.netapp.com/t5/ONTAP-Hardware/forgot-root-password-of-FSA3020/m-p/54076#M3831 s_harikantra 2025-06-05T06:57:20Z Re: forgot root password of FSA3020 https://community.netapp.com/t5/ONTAP-Hardware/forgot-root-password-of-FSA3020/m-p/54081#M3832 <HTML><HEAD></HEAD><BODY><P>Ouch !</P><P></P><P>The only way to reset the root password is through the boot menu.</P><P>(press CTRL-C when prompted during the kernel boot)</P><P>This is a console operation. Do you have termserver access to the console ?</P><P></P><P>Given that you can't log in to halt the filer, you'd have to power cycle to re-boot.</P><P>You'd want to shut down all hosts using the filer to do this as cleanly as possible.</P><P>(or trust in cluster failover when you power cycle the head)</P><P></P><P>You may do it remotely through the RLM, if you still have the RLM password...</P><P><BR />I hope this response has been helpful to you.</P><P></P><P>At your service,</P><P></P><P><BR />Eugene E. Kashpureff<BR /><A class="jive-link-email-small" href="mailto:ekashp@kashpureff.org" target="_blank">ekashp@kashpureff.org</A><BR />Senior Systems Architect / NetApp Certified Instructor<BR /><A class="jive-link-external-small" href="http://www.linkedin.com/in/eugenekashpureff" target="_blank">http://www.linkedin.com/in/eugenekashpureff</A></P><P></P><P>(P.S. I appreciate points for helpful or correct answers.)</P></BODY></HTML> Wed, 30 Mar 2011 09:05:18 GMT https://community.netapp.com/t5/ONTAP-Hardware/forgot-root-password-of-FSA3020/m-p/54081#M3832 ekashpureff 2011-03-30T09:05:18Z