topic vscan connection-status is showing Disconneted in ONTAP Hardware

vscan connection-status is showing Disconneted

Manchana — Tue, 01 Mar 2016 07:05:00 GMT

I have added AV server to controllers and but is showing disconncted and not showing disconneted reason

Apart from adding SEP to controllers , Do need to do some other configuration at Filer level and please lhelp in this and atached text file for info

10.90.87.23 (AV Sevrer with Agent installation)

SA8CLS01::*> vserver vscan scanner-pool show
Scanner Pool Privileged Scanner
Vserver Pool Owner Servers Users Policy
----------- ---------- ------- -------------------- --------------- ----------
SA8NAS01 SP1 vserver 10.90.87.236 axabs-in\svc_ primary nas

SA8CLS01::*> vserver vscan connection-status show-all Connection
Vserver Node Server Status Disconnect Reason
----------- ----------------- --------------- -------------- -----------------
SA8NAS01 SA8UNS01 10.90.87.236 disconnected -
SA8NAS01 SA8UNS02 10.90.87.236 disconnected -

Regards

Srikanth

Re: vscan connection-status is showing Disconneted

georgevj — Tue, 08 Mar 2016 06:25:12 GMT

Please post the version of your Data ONTAP, Windows server, Antivirus software and SMB protocol used on the server etc. Also, please check the message and debug logs on Data ONTAP, as well as the logs on the vSCAN servers to see if there is any clue. Data provided in this post seems to be too little for troubleshooting.

Re: vscan connection-status is showing Disconneted

sharathbabu — Mon, 09 Jan 2017 04:44:25 GMT

i am also facing the same issue....what was the cause and how did you resolved it ?