topic Reboot Panic in ONTAP Hardware

Reboot Panic

CHARRE — Wed, 04 Jun 2025 13:54:50 GMT

Hello,

we have a lot of kernel panic

Marque : IBM

Modèle N3300

<coredump_save_started_1
   size="997"
   file="/etc/crash/core.142220068.2018-03-15.12_28_03.nz"
   panic="../common/smb/smbauthenext.c:1114: Assertion failure. in process Auth05 on release Data ONTAP Release 7.3.2"
   spare=""/>
</LR>

Regards

Loic CHARRE

Re: Reboot Panic

TMADOCTHOMAS — Fri, 16 Mar 2018 13:37:30 GMT

Open a case and NetApp will troubleshoot this for you.

Re: Reboot Panic

andris — Fri, 16 Mar 2018 17:23:47 GMT

Actually, NetApp Technical Support cannot help because this is an IBM product OEM'ed from NetApp. If possible, open a case with IBM Support.

Re: Reboot Panic

andris — Fri, 16 Mar 2018 17:33:00 GMT

That said, I ran the panic string through an analysis tool and it matches an existing bug. You can mention this when you contact IBM Support.

Bug 394862 -- SMB 2 session state changed to disconnected after duplicate session detected

You can upgrade to a fixed release (e.g. 7.3.7P1) .