Dead FAS2750 unsuccessfull update

peterkoran — Wed, 04 Jun 2025 13:16:09 GMT

Hi, after unsuccessfull update of firmware the NetApp not working. I'm able only connecting to BMC, Serial Console working only for first Node, for second node I can login, but can't write anything.

I've tried go back through boot_backup, but didn't help. System couldn't activate network interface

How to restore the system?

Thanks for help

Peter

LOADER-A> version

Variable Name Value
-------------------- --------------------------------------------------
BIOS_VERSION 11.2
LOADER_VERSION 6.0.2
LOADER-A> ifconfig
Network interface has not been configured
LOADER-A> ifconfig help
Network interface setup for IPv4
Could not activate network interface 'help': Error
*** command status = Error(-1)
LOADER-A> ifconfig 192.16.122.14
Network interface setup for IPv4
Could not activate network interface '192.16.122.14': Error
*** command status = Error(-1)
LOADER-A> sp status
Firmware Version: 11.1
Error talking to the Service Processor

Re: Dead FAS2750 unsuccessfull update

AlexDawson — Mon, 01 Oct 2018 07:28:57 GMT

Hi there!

If you have not done so already, please contact our support center for troubleshooting production systems that are down - this is what the support contract is there for! https://www.netapp.com/us/contact-us/support.aspx

Good luck!

topic Re: Dead FAS2750 unsuccessfull update in ONTAP Hardware

Dead FAS2750 unsuccessfull update

Re: Dead FAS2750 unsuccessfull update