topic Re: REGARDING NETAPP UNDER WARRANTY in ONTAP Hardware

REGARDING NETAPP UNDER WARRANTY

FATIMA — Wed, 04 Jun 2025 12:54:49 GMT

reference to the NETAPP FAS 2520 storage device we have in our company and one of its hardisk is failed. Since our device is still under warranty, we would like to request your support for the hardware failure. Following are the details of our NETAPP.

NETAPP FILER ID

SYSTEM SN1 : 211540000138

Re: REGARDING NETAPP UNDER WARRANTY

robverhoeven — Tue, 29 Jan 2019 10:43:34 GMT

Hi Fatima,

This is not the place to request a replacement for a failed drive. If your NetApp system is correctly registered in the NetApp support portal and your system is sending Autosupport (call-home), you should receive a replacement disk.

If this is not the case, register your NetApp system at https://mysupport.netapp.com and create a support case.

Rob

Re: REGARDING NETAPP UNDER WARRANTY

GrumpyOldMen — Tue, 29 Jan 2019 13:20:31 GMT

Topper!!!! 🙂