AutoSupports without an SMTP server in a secure environment

OldGreyBeard — Wed, 04 Jun 2025 12:39:06 GMT

Hi All

Im sure this has been done before.

We have an airgapped estate without an SMTP server.

Getting Autosupports is becoming a real pain historically in 7-Mode with CIFS enabled i could browse the .ETC folder to the required Autosupport and copy it down.

But in cluster mode that approach dosnt work (at least not on our current estate).

I can open the webpage where the AutoSupports are retained but only download the contents of the Auto Support 1 folder at a time. which is obviously very very slow....

Is there a way i can post \ move \ copy them to an IIS server locatation...?

Whichever way it is done must be secure, I have tried browsing to the AutoSupport directory using WinSCP but access is blocked.

Any help much appreaciated

Cheers

Re: AutoSupports without an SMTP server in a secure environment

andris — Tue, 09 Apr 2019 15:36:37 GMT

The cleanest way would be to "restransmit" the AutoSupport you want (you need its sequence number) to a local .7z file - then using the SPI web interface (HTTPS) to copy it to a jump host.

Details are in KB 1029812: How to manually send AutoSupport messages to NetApp

https://kb.netapp.com/app/answers/answer_view/a_id/1029812

topic Re: AutoSupports without an SMTP server in a secure environment in ONTAP Hardware

AutoSupports without an SMTP server in a secure environment

Re: AutoSupports without an SMTP server in a secure environment