https://community.netapp.com/t5/AFF/The-e0M-cannot-be-connected/m-p/455281#M1320 <P>Hello, everyone.<BR />I am manually obtaining autosupport logs. I configured the Ethernet port of my computer on the same network segment as the storage management port, and connected the storage e0M port with a network cable. I tried to log in to the centralized management IP/spi to obtain autosupport logs, but I found that I could not ping through the management IP address of the storage end. The computer firewall is also turned off<BR />(Because in other places my computer is able to connect to storage and access graphics pages)<BR />Is there any restriction made by the storage to deny my access?</P> Fri, 20 Sep 2024 12:51:36 GMT weiliu 2024-09-20T12:51:36Z https://community.netapp.com/t5/AFF/The-e0M-cannot-be-connected/m-p/455281#M1320 <P>Hello, everyone.<BR />I am manually obtaining autosupport logs. I configured the Ethernet port of my computer on the same network segment as the storage management port, and connected the storage e0M port with a network cable. I tried to log in to the centralized management IP/spi to obtain autosupport logs, but I found that I could not ping through the management IP address of the storage end. The computer firewall is also turned off<BR />(Because in other places my computer is able to connect to storage and access graphics pages)<BR />Is there any restriction made by the storage to deny my access?</P> Fri, 20 Sep 2024 12:51:36 GMT https://community.netapp.com/t5/AFF/The-e0M-cannot-be-connected/m-p/455281#M1320 weiliu 2024-09-20T12:51:36Z https://community.netapp.com/t5/AFF/The-e0M-cannot-be-connected/m-p/455293#M1321 <P>Typically, you have one cluster management interface (LIF) and two node management interfaces. The cluster-mgmt LIF could be mapped to any of the node’s management ports. Try using the node-mgmt LIF/IP, instead.</P> Sat, 21 Sep 2024 18:54:55 GMT https://community.netapp.com/t5/AFF/The-e0M-cannot-be-connected/m-p/455293#M1321 andris 2024-09-21T18:54:55Z