topic Re: Is it possible to return a netapp bought in error? in AFF

Is it possible to return a netapp bought in error?

Sole74 — Wed, 04 Jun 2025 10:24:42 GMT

Hello @all!

I know that this is a forum and not a first aid station, but I don't know what to do next and maybe someone knows someone who knows who ...

Has ANYONE here had this problem before and know who to turn to?
From Netapp I only got the succinct information that this would not be possible .... "no return policy" or something like that.
I am more than desperate ...
There is also the possibility of a credit ... another customer of mine buys one more often, but with a larger size ...

I ordered this in error and Netapp told me, that is my problem now and they can't help...

Please help .... you are my last hope ....: - /

Best regards, So Le

Re: Is it possible to return a netapp bought in error?

SpindleNinja — Mon, 17 May 2021 15:23:03 GMT

In my years as a Customer to Partner to NetApp, I've not heard of anyone returning anything.

What's the context of how this was accidentally bought?

Re: Is it possible to return a netapp bought in error?

Drew_C — Tue, 18 May 2021 18:01:58 GMT

Hello So Le,

I don't think anyone on the community is going to be able to assist you with this issue. Your best bet is to work with your NetApp account or sales team directly, escalating as needed.