topic Re: Convergred System Advisor setup in FlexPod Discussions

Convergred System Advisor setup

CSAsetup — Wed, 04 Jun 2025 12:34:43 GMT

Hello,

I'm in deployment phase of CSA and i can add all equipment from flexpod exept ontap even with admin account. Can it be related to certificates ? it's default certificates on controllers & appliance.

Thx in advance for your help !

Re: Convergred System Advisor setup

Aaron_Kirk — Fri, 03 May 2019 13:19:46 GMT

Hi @CSAsetup,

Can you share the message you are receiving when trying to add ONTAP in the agent?

-Aaron

Re: Convergred System Advisor setup

CSAsetup — Fri, 03 May 2019 15:41:09 GMT

Hi Aaron,

Thx for your interest, i don't have any error message it's accepted but stay at 0% on global device page.

Re: Convergred System Advisor setup

ajeffrey — Fri, 03 May 2019 15:48:26 GMT

Can you share what version of ONTAP and what hardware model you are using?

Re: Convergred System Advisor setup

CSAsetup — Mon, 06 May 2019 07:01:48 GMT

9.3P11 on AFF8080.

Re: Convergred System Advisor setup

ajeffrey — Mon, 06 May 2019 20:14:20 GMT

We have tested on FAS 8080 (ONTAP 9.3P10) so that's a very close to perfect match. I doubt it's version related. I also doubt it's related to certificates.

Having said all this it is possible that you are instead hitting a software issue in the collection process. If you’d like to troubleshoot here is where to start:

The primary thing to look at are the logs from docker. You can get them by ssh'in into your agent and running the following command:

csa@csa:~$ docker logs `docker ps|grep agent|awk '{print $1}'` | tee docker.log

This will generate a file docker.log in the current directory that you could look at (and also send to support if it's not apparent what the failure is).

It would be best to generate a fresh failure before running this command.

Thanks!

Jeff Applewhite

Re: Convergred System Advisor setup

CSAsetup — Wed, 26 Jun 2019 12:32:57 GMT

Hello case is still open but no solution yet. Someone else encounter the same kind of behaviour ? connection accepted but discovery of ontap stay at 0%. SSh key ? Proxy ?

Re: Convergred System Advisor setup

ajeffrey — Wed, 26 Jun 2019 14:18:15 GMT

You can get more information by running the following command on the CSA agent:

csa@csa:~$ docker logs `docker ps|grep agent|awk '{print $1}'` | tee docker.log

Then you can examine the contents of the docker.log file to see where things went wrong.

It is best to generate a fresh failure before running this command.

Thanks

Jeff