Get-NaSnapshot timed out.

sstsupportcontracts — Thu, 05 Jun 2025 06:13:55 GMT

Hello All,

I'm experiencing timeout errors with the Get-NaSnapshot command against our FAS2040 filers but not our FAS3170 MetroCluster. They are running slightly different versions of OnTap so I was wondering whether this is a bug in OnTap or is related to the hardware. The error I receive is:

> Get-NaSnapshot vFilerName

Get-NaSnapshot : Connection to vfiler_name on port 80 for protocol HTTP timed out.

I can connect to the filer without any problem:

> Connect-NaController vFilerName -Credential (Get-Credential)

Name Address Ontapi Version

---- ------- ------ -------

vFilerName 10.30.25.2 1.13 NetApp Release 8.0.3RC1 7-Mode: Tue Feb 14 22:32:14 PST 2012 Multistore

Other command also work ok:

> Get-NaVol

Name State TotalSize Used Available Dedupe FilesUsed FilesTotal Aggregate

---- ----- --------- ---- --------- ------ --------- ---------- ---------

vol00 online 8.0 GB 3% 7.8 GB False 198 311k aggr_sata01

vol01 online 1.8 TB 6% 1.7 TB True 753k 32M aggr_sata01

vol02 online 1.8 TB 6% 1.7 TB True 813k 32M aggr_sata01

vol03 online 1.8 TB 48% 962.3 GB True 3M 32M aggr_sata01

vol04 online 1.8 TB 46% 1002.1 GB True 1M 32M aggr_sata01

vol05 online 1.8 TB 75% 456.2 GB True 738k 32M aggr_sata01

vol06 online 4.9 TB 13% 4.3 TB True 2M 32M aggr_sata03

Pulling the list of snapshots back using SSH works in just a few seconds:

> Invoke-NaSsh -Controller vFilerName -Credential (Get-Credential) -Command "snap list vol06"

Volume vol06

working......

%/used %/total date name

---------- ---------- ------------ --------

0% ( 0%) 0% ( 0%) Dec 12 00:01 nightly.0

0% ( 0%) 0% ( 0%) Dec 11 00:00 nightly.1

The MetroCluster, on which the command works fine is running a slightly earlier version of OnTap:

> Connect-NaController vFilerMCName -Credential (Get-Credential)

Name Address Ontapi Version

---- ------- ------ -------

lbuvc02vfi01 10.30.23.2 1.13 NetApp Release 8.0.2 7-Mode: Mon Jun 13 14:13:45 PDT 2011 Multistore

Any help would be much appreciated.

Regards,

Mark

Re: Get-NaSnapshot timed out.

JUERGEN_WICH — Wed, 12 Dec 2012 13:00:42 GMT

Hi Mark,

maybe you can avoid the timeout problem by increasing the "$global:CurrentNaController.TimeoutMsec" variable, like explained in this post: https://communities.netapp.com/message/59947#59947

Greetings

Jürgen

Re: Get-NaSnapshot timed out.

sstsupportcontracts — Thu, 13 Dec 2012 12:54:17 GMT

Thanks Jürgen,

That's done the trick. Still seems odd that returning the data over SSH takes less than a second but returning it using the commandlets takes over 10 minutes in some cases.

Regards,

Mark

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