topic Re: storage takeover in Network and Storage Protocols

storage takeover

weiliu — Fri, 27 Sep 2024 16:04:12 GMT

When I used node show to check the storage, I found that the "uptime" of a node was 67 days, because the auto-giveback of this storage was on, which means that this storage was taken over, restarted and returned 67 days ago.
No alarm related to him is found in the EMERGENCY,ALERT,ERROR file currently stored
What can I do to find out what went wrong on the day of storage?

Re: storage takeover

Gmox — Wed, 02 Oct 2024 06:36:08 GMT

Hello,

You can get the event log from that day and check if there is any information about the reboot.

Re: storage takeover

darr613 — Thu, 03 Oct 2024 06:19:31 GMT

Hello Weiliu,

Gmox is right, you need to download the SP/BMC logs from your cluster and manually check the events logs
(IPMI).

Depending on your platform you will need to run different commands. Please check the below KBs

https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/What_logs_to_collect_for_a_down_system_with_a_Service_Processor

https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/What_logs_to_collect_for_a_down_system_with_a_BMC

If there was a reboot, it will certainly be there.
It will also give clubs on the RCA root cause