topic Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this... in Network and Storage Protocols

Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

flexirent — Thu, 05 Jun 2025 07:23:32 GMT

Console Comment: NetApp Log Error

Found on log 'Netapp.log (759038449, 519233093)' of server PRODSYD014P:

2009-10-01 19:05:31 Kernel.Error

FLXSYDSAN01 Oct 1 19:05:32 [flxsydsan01: scsi.path.excessiveErrors:error]: Excessive errors encountered by adapter 1b on disk device 1b.44.

We are getting the abover error every night, we have monitoring setup and we are getting the abover errors.

FLXSYDSAN01 is the name of our SAN btw.

PRODSYD014P is one of the servers.

Thanks a lot.

Aman

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

tatlee — Fri, 02 Oct 2009 09:16:31 GMT

Arman,

This looks like h/w issue. See this similiar kb52902 .

Regards,

Terrence

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

BrendonHiggins — Fri, 02 Oct 2009 16:37:09 GMT

Hi, welcome to the comminity

You could try the now site's syslog translator

https://now.netapp.com/eservice/ems

Hope it helps

Bren

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

amiller_1 — Fri, 02 Oct 2009 21:47:03 GMT

Agreed as to it most likely being a hardware issue -- I'd get a case open with support to have them offer some analysis based off the AutoSupport error logs.

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

flexirent — Sat, 03 Oct 2009 01:39:57 GMT

Thanks Andrew

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

flexirent — Sat, 03 Oct 2009 01:48:30 GMT

Hi All,

Thanks a lot for everyone's input with my enquiry.

I have logged a call with Support for Netapp and they are still investigating the issue but they have requested us to Powercycle the SAN so that should be interesting and it will take some time as over 100 VMs are sitting on it... 🙂

I received the same error in one of our other aggr with another disk so not sure what is causing this but a new shelf of disks was added last week by Netapp, not sure if its related or not though...

Thanks again

Cheers,

Aman

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

flexirent — Sat, 03 Oct 2009 01:50:23 GMT

Thanks Brendon

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

flexirent — Sat, 03 Oct 2009 01:50:52 GMT

Thanks Terrence

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

erick_moore — Mon, 05 Oct 2009 21:31:12 GMT

That doesn't sound right! Is this disk part of a raid-DP aggregate? Do you have a hot spare? Have you tried to fail the disk?

Re: Can anyone please explain the meaning of below NetApp Syslog and how do you fix this...

eric_barlier — Tue, 06 Oct 2009 02:10:01 GMT

sounds like a dodgy disk at this point. I wouldnt worry about this unless tech support tell you to.

I do wonder if the new shelves were hot-added, my guess is they were. power cycling as a fix is pretty rough

but sometimes it makes sense. Next time consider getting down time when adding shelves just to allow

for a recycling which can be good for most FCAL loops.

Eric