topic Re: users have full control on a share but could not access one of folders underneath in Network and Storage Protocols

users have full control on a share but could not access one of folders underneath

netappmagic — Thu, 05 Jun 2025 05:52:23 GMT

Hi All,

Our users have full access to a share, abc$, and on the window side they have full access to all folders under abc$ except one folder. Is this something NetApp admin can do to allow them to acccess the folder, or is this something the owner of the folder on the window side has to grant the access?

Thanks!

Re: users have full control on a share but could not access one of folders underneath

WAFLHERDER — Wed, 09 Oct 2013 15:38:08 GMT

Hi,

Which types of storage objects are involved on the NetApp side? Is the share a volume? What about the problematic folder, is it just a folder, or is it a separate qtree?

If it is just a folder, then the issue should be solvable by the owner / from the windows side.

If it is a NetApp qtree then these have their own security/access properties ...

Take a look at the output from ontap commands such as: "qtree status" and "cifs status", note the security style reported in the output.

See also Knowledge Base entry 1012304: https://kb.netapp.com/support/index?page=content&id=1012304

An ONTAP command "fsecurity" may also be useful.

On Windows I often use an open source tool called "setacl". See: http://sourceforge.net/projects/setacl/

Good luck.

Yours,

Robb.

Re: users have full control on a share but could not access one of folders underneath

billshaffer — Wed, 09 Oct 2013 16:33:39 GMT

Assuming the volume is ntfs security, this is managed on the windows side, either by the AD guys or, as you say, the owner of the folder.

Bill