topic Re: iSCSI service shutdown after reboot in Network and Storage Protocols

iSCSI service shutdown after reboot

igor — Thu, 05 Jun 2025 07:22:02 GMT

Hello, all!

I've a bit a puzzle here regarding iSCSI services. Namely, when rebooted, one of our systems tried to start iSCSI automatically - as it should - but the very next second it, the service was stopped. Here's the Autosupport segment describing it:

Sat Nov 7 15:28:12 CET [dfu.firmwareUpToDate:info]: Firmware is up-to-date on all disk drives
Sat Nov 7 15:28:12 CET [sfu.firmwareUpToDate:info]: Firmware is up-to-date on all disk shelves.
Sat Nov 7 15:28:15 CET [10/100/1000/e0b:info]: Ethernet e0b: Link up
Sat Nov 7 15:28:15 CET [10/100/1000/e0a:info]: Ethernet e0a: Link up
Sat Nov 7 15:28:17 CET [iscsi.service.startup:info]: iSCSI service startup
Sat Nov 7 15:28:18 CET [rc:ALERT]: timed: time daemon started
Sat Nov 7 15:28:18 CET [iscsi.service.shutdown:info]: iSCSI service shutdown
Sat Nov 7 15:28:19 CET [mgr.boot.disk_done:info]: NetApp Release 7.2.5.1 boot complete. Last disk update written at Sat Nov 7 13:23:25 CET 2009
Sat Nov 7 15:28:20 CET [mgr.boot.reason_ok:notice]: System rebooted.

Needles to say, none of the servers couldn't establish iSCSI connections. Any thoughts on what might've caused this?

Thanks,

Igor

Re: iSCSI service shutdown after reboot

RodrigoNascimento — Sat, 07 Nov 2009 21:38:27 GMT

Hi Igor,

Do you have the iSCSI license? Maybe, you have a demo license and the time for this expired.

See you!

Re: iSCSI service shutdown after reboot

igor — Sun, 08 Nov 2009 18:35:07 GMT

Yes Rodrigo,

I have an iSCSI licence. A simple iscsi start command was enough to get it going again, no problem... And, as you can see, the syslog message is an "info" level record. It's not critical or anything --> http://now.netapp.com/NOW/ems/systrans_sev_levels.htm

I'm just wondering what could've stopped the service during the system boot-up sequence... It makes no sense.

Re: iSCSI service shutdown after reboot

danielpr — Mon, 09 Nov 2009 01:53:37 GMT

Did you add iscsi start/stop in /etc/rc file ? .

Thanks;

Daniel

Re: iSCSI service shutdown after reboot

igor — Mon, 09 Nov 2009 08:07:41 GMT

Hiya, Daniel!

No, there was no need. iSCSI was always started automatically.

However, since I've have no idea what stopped it, I've added an iscsi start line at the end of my simulator's /etc/rc script - here's what I got:

Mon Nov 9 08:51:00 CET [netif.linkUp:info]: Ethernet ns0: Link up.
add net default: gateway 192.168.0.1
iscsi: service not ready
Mon Nov 9 08:51:00 CET [iscsi.service.startup:info]: iSCSI service startup

Mon Nov 9 08:51:01 CET [rc:ALERT]: timed: time daemon started
Mon Nov 9 08:51:01 CET [perf.archive.start:info]: Performance archiver started. Sampling 22 objects and 192 counters.

Mon Nov 9 08:56:03 CET [mgr.boot.disk_done:info]: NetApp Release 7.3.1 boot complete. Last disk update written at Mon Nov 9 08:55:30 CET 2009
Mon Nov 9 08:56:03 CET [mgr.boot.reason_ok:notice]: System rebooted after a reboot command.
CIFS local server is running.

It would appear that adding iscsi start doesn't help, since the service is not yet ready to be administered. At least not on the simulator, but I think it's the same thing with real filers...

I need to execute that command after the system has fully rebooted. How do I do that?

Re: iSCSI service shutdown after reboot

pascalduk — Mon, 09 Nov 2009 08:16:04 GMT

Is the option iscsi.enable set to "on"?

Re: iSCSI service shutdown after reboot

igor — Mon, 09 Nov 2009 08:19:55 GMT

Yup.

Otherwise I wouldn't have gotten that line:

Sat Nov 7 15:28:17 CET [iscsi.service.startup:info]: iSCSI service startup

Re: iSCSI service shutdown after reboot

danielpr — Mon, 09 Nov 2009 09:16:03 GMT

Hi ,

>>>iscsi: service not ready

From the above log it seems to be some config issue with Multistore. Can you check 'vfiler status -a' to identify iscsi protocol is allowed for vfiler0 and if not do the following

danielpr1> vfiler status -a

vfiler0 running

ipspace: default-ipspace

IP address: 10.72.184.52 [ns0]

Path: / [/etc]

UUID: 00000000-0000-0000-0000-000000000000

Protocols allowed: 6

Allowed: proto=rsh

Allowed: proto=ssh

Allowed: proto=nfs

Allowed: proto=cifs

Allowed: proto=ftp

Allowed: proto=http

Protocols disallowed: 1

Disallowed: proto=iscsi

danielpr1> vfiler allow vfiler0 proto=iscsi

danielpr1>

Thanks

Daniel

Re: iSCSI service shutdown after reboot

igor — Tue, 10 Nov 2009 07:53:40 GMT

I don't have Multistore licensed on my ONTAP Simulator (nor on my filer), but that's interesting... is there a regular command that performs that kind of check?

Re: iSCSI service shutdown after reboot

danielpr — Tue, 10 Nov 2009 17:58:09 GMT

You can add the multistore license and check the vfiler status for Vfiler0 on your simulator.

Thanks

Daniel

Re: iSCSI service shutdown after reboot

igor — Wed, 11 Nov 2009 08:25:16 GMT

simulator> vfiler status -a
vfiler0                          running
   ipspace: default-ipspace
   IP address: 192.168.0.150 [ns0]
   Path: / [/etc]
   UUID: 00000000-0000-0000-0000-000000000000
   Protocols allowed: 7
   Allowed: proto=rsh
   Allowed: proto=ssh
   Allowed: proto=nfs
   Allowed: proto=cifs
   Allowed: proto=iscsi
   Allowed: proto=ftp
   Allowed: proto=http
   Protocols disallowed: 0

I guess this means that iSCSI protocol is enabled by default, and I haven't made any changes to configuration on the real filer either so... there has to be something else. I've opened up a case, and I'll post any findings here.