topic Re: CIFS service is down on host in Network and Storage Protocols

CIFS service is down on host

PASCAL_PETIT_1 — Thu, 05 Jun 2025 06:00:39 GMT

Hello community,

I monitore with Oncommand core package all my filers and I get thes alarms (CIFS service is down on host or NFS service is down on host ).

I checked filers and vfiler and protocol is allow and cifs or nfs are working fine.

Do you know why I receive these alarms?

Thank you for your help

Re: CIFS service is down on host

martin_fisher — Wed, 12 Jun 2013 15:44:26 GMT

Hi - Is the CIFS and NFS Service started on your physical NetApp Filer or a vFiler ?

Re: CIFS service is down on host

bondbhola — Wed, 12 Jun 2013 15:53:20 GMT

Did you try to update/refresh the filer information on oncommand core.

Re: CIFS service is down on host

PASCAL_PETIT_1 — Thu, 13 Jun 2013 07:39:31 GMT

Hi Martin,

Yes NFS server is running but I I got a new alerts "Host NFS service is down"

Re: CIFS service is down on host

PASCAL_PETIT_1 — Thu, 13 Jun 2013 07:40:02 GMT

Hi,

I uninstalled DFM and installed Oncommand and same problem

Re: CIFS service is down on host

martin_fisher — Thu, 13 Jun 2013 15:34:49 GMT

Uninstalling DFM wont help as that doesnt appear to be issue.

could you attach a screenshot at all? Do you have any Firewalls between the management Server/Host and the NetApp Filer/vFiler?

Re: CIFS service is down on host

PASCAL_PETIT_1 — Thu, 13 Jun 2013 16:30:43 GMT

Martin,

DFM use SSH or snmp to monitor NAS, as the monitoring is ok for all services except NFS & CIFS it should be another issue (not a firewall issue).

Cordialement, Regards

Pascal PETIT

IMSL – CSP OM

Ingénieur infrastructure Stockage

449, route des Crêtes

Bât. Les Genêts - BP 345

F-06906 Sophia Antipolis cedex

Tel: +33 4 89 87 61 41

Fax: +33 4 93 95 63 16

Mobile: +33 6 08 72 57 71

pascal.petit.ext@steria.com<mailto:pascal.petit.ext@steria.com>

www.steria.fr<http://www.steria.fr>

Afin de contribuer au respect de l'environnement, merci de n'imprimer ce courriel que si nécessaire

De : Martin Fisher

Envoyé : jeudi 13 juin 2013 17:35

À : Pascal PETIT

Objet : - Re: CIFS service is down on host

<https://communities.netapp.com/index.jspa>

Re: CIFS service is down on host

created by Martin Fisher<https://communities.netapp.com/people/martin.fisher> in Products & Solutions - View the full discussion<https://communities.netapp.com/message/110679#110679>

Uninstalling DFM wont help as that doesnt appear to be issue.

could you attach a screenshot at all? Do you have any Firewalls between the management Server/Host and the NetApp Filer/vFiler?

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Re: CIFS service is down on host

paul_wolf — Fri, 14 Jun 2013 14:03:48 GMT

Can you attach the output from a 'dfm host diag [hostname]' run from the DFM server?

Re: CIFS service is down on host

PASCAL_PETIT_1 — Fri, 14 Jun 2013 15:51:45 GMT

C:\Windows\system32>dfm host diag filer_test

Network Connectivity

IP Address 192.168.12.2

Network None

DNS Aliases frcp0812.cpgrp.root.local

DNS Addresses 192.168.12.1

SNMP Version in Use SNMPv1

SNMPv1 Failed: Timeout

SNMP Community public

SNMPv3 Failed: No SNMPv3 username specified.

SNMPv3 Auth Protocol

SNMPv3 Privacy Enabled No

SNMPv3 Username

ICMP Echo Passed (0 ms)

HTTP Passed (1032 ms)

Host Agent Connect Failed (transport https; port 4092)

Cordialement, Regards

Pascal PETIT

IMSL – CSP OM

Ingénieur infrastructure Stockage

449, route des Crêtes

Bât. Les Genêts - BP 345

F-06906 Sophia Antipolis cedex

Tel: +33 4 89 87 61 41

Fax: +33 4 93 95 63 16

Mobile: +33 6 08 72 57 71

pascal.petit.ext@steria.com<mailto:pascal.petit.ext@steria.com>

www.steria.fr<http://www.steria.fr>

Afin de contribuer au respect de l'environnement, merci de n'imprimer ce courriel que si nécessaire

De : paul.wolf

Envoyé : vendredi 14 juin 2013 17:40

À : Pascal PETIT

Objet : - Re: CIFS service is down on host

<https://communities.netapp.com/index.jspa>

Re: CIFS service is down on host

created by paul.wolf<https://communities.netapp.com/people/paul.wolf> in Products & Solutions - View the full discussion<https://communities.netapp.com/message/110781#110781>

Can you attach the output from a 'dfm host diag ' run from the DFM server?

Reply to this message by replying to this email -or- go to the message on NetApp Community<https://communities.netapp.com/message/110781#110781>