topic Re: ontapdsm mpio problem in Network and Storage Protocols

ontapdsm mpio problem

klemen_bregar — Tue, 20 Nov 2012 09:55:54 GMT

Hi!

We have installed Data ONTAP® DSM 3.5 for Windows® MPIO on DPM Windows 2008 R2 server.

After reboot there were no more FCP PARTNER MISCONFIGURED errors on the netapp storage.

In Windows Logs/ system we get next errors:

Level: WARNING

Source: ONTAPDSM

Event ID:61123

General description: IO error. SRB status: Timeout reported on Lun 3 on path Id 05000001. The IO will be retried.

Please see the attachement.

Does anyone has a clue, how to solve this problem?

Thank you!

With regards,

Klemen

Re: ontapdsm mpio problem

EDDYATFIT — Tue, 20 Nov 2012 15:05:29 GMT

Hi Klemen,

I had the same issue. It was caused by a bug in the ONTAP version 8.1. After an upgrade to 8.1.1P1 the issue no longer appears.

Kind regards

Edgar

Re: ontapdsm mpio problem

bsti — Thu, 03 Jan 2013 23:03:59 GMT

Do you happen to have the bug ID for that?

Re: ontapdsm mpio problem

manup — Sat, 09 Feb 2013 10:29:08 GMT

I have a customer with the same problem and an SFP on the SAN switch turned out to be the problem.

Re: ontapdsm mpio problem

NGARRETT1 — Tue, 17 Sep 2013 16:10:48 GMT

Having the same issue at two different locations have replaced SFP's and warning still occurs.

Re: ontapdsm mpio problem

stnadeem80 — Thu, 19 Jun 2014 03:29:49 GMT

Hi There,

I have had a similar issue come up after ONTAP upgrade to 8.1.4P2 from 8.1.2P4.

The environment is pretty much the same, see below:

- FAS6240HA

- ONTAP 8.1.4P2 (7-Mode)

- FC SAN environment

- NetApp SAN Host Utilities Kit v6.0.2

- ONTAP DSM v3.4 - upgraded to v4.1 since the issue.

- Microsoft Windows Server 2008 R2 (MS Cluster)

- SQL Server the main application used on this Microsoft Cluster.

The error I am getting is:

IO error: SRB Status Command timeout reported on LUN 6 on Path Id 03000101. The IO will be retried.

and also repeated on other LUNs

Any help would be appreciated.

Regards,

-Taha Nadeem

Re: ontapdsm mpio problem

CHRISTIA_RENEVEY — Tue, 08 Jul 2014 12:10:36 GMT

Having exactly the same issue on our MS SQL cluster 2008R2.

Any help would be appreciated.

Rgds

Re: ontapdsm mpio problem

ianhartley74 — Tue, 02 Aug 2016 08:35:04 GMT

Hi, I know this has been dead for ages but did anyone get a solution?

I have the same issue and have posted here:

http://community.netapp.com/t5/Network-Storage-Protocols-Discussions/Ontapdsm-SRB-Status-Command-timeout/m-p/121845

So far no solution.

Thanks,

Ian

Re: ontapdsm mpio problem

McCranium — Sun, 30 Apr 2017 11:33:51 GMT

Keeping this one alive. I'm also seeing this on an old MS cluster running exchange. It is interesting that many who've posted are seeing this on clusters. SRB stands for SCSI_Request_Block and is the responsibility of the storport or minport driver. Here's a MSKB that explains the storage stack.

https://blogs.msdn.microsoft.com/ntdebugging/2011/05/06/understanding-storage-timeouts-and-event-129-errors/

I don't have a fix for this either but I do wonder if outdated miniport drivers play a role here. Also running ONTAP DSM 4.x (I believe it is 4.0). Using HP rebranded Qlogic cards. Does everyone have Qlogic, I wonder!?

Re: ontapdsm mpio problem

PETERG865 — Wed, 26 Feb 2020 19:43:24 GMT

We had this issue happen twice and both times changing the SFP on NetApp stopped the SRB timeouts on the hosts.