topic Re: kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options in Network and Storage Protocols

kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options

ilgiz_nabiullin — Thu, 05 Jun 2025 07:05:38 GMT

Dear All

We have FAS6040 (CIFS,FC,NFS license) every 20 min we resive next messages [kern.time.rpc.error:ALERT]: Unable to read updated Timekeeping options.

Please tell me how resolve this error.

Thanks

Re: kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options

ekashpureff — Thu, 11 Nov 2010 12:14:04 GMT

Maybe a helpful answer ?

'[kern.time.rpc.error:ALERT]: Unable to read updated Timekeeping options.' Doesn't show up in the 'syslog translator on the NOW site.

( https://now.netapp.com/eservice/ems )

This is a little dissapointing, I'll hope the EMS database folks can get some updates in there Real Soon Now. This isn't the first time lately that there's been a message I ran that didn't come up.

I wish they'd also enter in error messages for various NetApp OnCommand software. Over the years it's been an excelltent tool to use.

Reading the message it looks like it's an Network Time Protocol (NTP) RPC error.

Check your timed options settings with 'options timed' and verify that your listed timeservers are available on the network.

I hope this response has been helpful to you.

At your service,

Eugene Kashpureff

NetAppU Instructor and Independent Consultant
(P.S. I appreciate points for helpful or correct answers.)

Re: kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options

ilgiz_nabiullin — Fri, 12 Nov 2010 04:58:02 GMT

Hello Eugene Kashpureff

We have 2 controller active-active configuration on Netapp system, the NTP settings same on 2 controllers, but only 1 controller recive this messages.

Thanks

Re: kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options

ekashpureff — Fri, 12 Nov 2010 05:18:06 GMT

Ilgiz -

You are very welcome, sir !

I'm trying hard here...

It's very interesting to me. No error messgs on the other filer ?

Hrrrm... Have you opened a support case on this yet ?

How long ago did this start, or is it a new installation ?

Is performance affected here, or is everything else working OK ?

It is commendable that you are watching the logs to see this.

What can we do to resolve this problem ?

I'm willing to keep trying - while you are.

I hope this response has been helpful to you.

At your service,

Eugene E. Kashpureff
ekashp@kashpureff.org
Fastlane NetApp Instructor and Independent Consultant
http://www.fastlaneus.com/ http://www.linkedin.com/in/eugenekashpureff

(P.S. I appreciate points for helpful or correct answers.)

Re: kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options

ilgiz_nabiullin — Fri, 12 Nov 2010 07:02:20 GMT

Hello Eugene Kashpureff
This problem solved. Was disabled and enabled NTP serveice.

Thanks.

Re: kern.time.rpc.error:ALERT: Unable to read updated Timekeeping options

ekashpureff — Fri, 12 Nov 2010 07:24:21 GMT

Ilgiz -

You are very welcome, and my thanks go out to you for posing the question.

Maybe I will make a blog posting in the near future on the subject of time, which can be very interesting and important.

NTP and time is one of the subjects that has fascinated me over the years - so many things depend on it.

I did some of the early work on time differentials and precision GPS in the 1980's.

It's a subject I spend some 'time' on when teaching class.

( Configure your infrastructure to use GMT for court ? )

I hope this response has been helpful to others on the forum. !

At your service,

Eugene E. Kashpureff
ekashp@kashpureff.org
Fastlane NetApp Instructor and Independent Consultant
http://www.fastlaneus.com/ http://www.linkedin.com/in/eugenekashpureff

(P.S. I thank you for the points for a correct answer ! )

(P.P.S. TTL records on DNS matter ! )