topic Re: Access denied from Vista Explorer in Network and Storage Protocols

Access denied from Vista Explorer

stephc_msft — Thu, 05 Jun 2025 07:28:49 GMT

Hello NetApp experts

Our mutual customer has a NetApp FAS3050 NAS filer

They set the root shares (CIFS) with the following NTFS permissions

Everyone - List Folder/Read Data

and then set explicit permissions on folders below there

(this is their corporate standard)

This works fine for XP and Server 2003 clients -- they can browse the folder and access sub folders (sub folders that they have rights to)

But is not working with Vista clients

Vista Explorer gets access denied on the root share

But Vista cmd prompt can read the root share ok !

Anyone come accross this before ?

Setting Traverse Folder permissions on the root share reportedly overcomes the issue

(even though the users should already have the bypass traverse checking right

Thanks for any thoughts

Re: Access denied from Vista Explorer

tyeoman_swinton — Thu, 30 Apr 2009 16:19:14 GMT

What version of OnTap is being used?

Re: Access denied from Vista Explorer

stephc_msft — Thu, 30 Apr 2009 16:41:47 GMT

OnTap version is NetApp Release 7.2.6.1

Re: Access denied from Vista Explorer

tyeoman_swinton — Fri, 01 May 2009 08:49:07 GMT

The OnTap version is fine, interesting that the CMD prompt can gain access with no probs. If I get chance I'll try and re-produce on our kit but we're running OnTap 7.3.1 so this might be misleading...

Re: Access denied from Vista Explorer

stephc_msft — Tue, 05 May 2009 09:31:28 GMT

Thanks, if you have a chance to try Vista Exploerer and cmd prompt against any OnTap version, that would be much appreciated.

Not sure what the recommended root share permissions are, and how it compares to

Everyone - Special - List Folder/Read Data

Thanks

Re: Access denied from Vista Explorer

stephc_msft — Thu, 14 May 2009 10:31:58 GMT

The end customer (our mutual customer) has heard from NetApp and they have confirmed it is a NetApp 'issue' in this particular way it is all configured and have recommended some work around

Re: Access denied from Vista Explorer

jeremyt — Tue, 02 Jun 2009 03:45:32 GMT

Take a look at BURT 263650

http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=263650