topic Re: Problems reinstalling Ontap 7.3.3 in Network and Storage Protocols

Problems reinstalling Ontap 7.3.3

kurtgandy21 — Thu, 05 Jun 2025 07:09:20 GMT

I am having problems reinstalling ontap 7.3.3. on a FAS3020.

1. I created a CIFS share and downloaded the Ontap files (733_netboot.e & 733_setup_e.exe) from

http://now.netapp.com/NOW/download/software/ontap/7.3.3/vindex.shtml

to the /etc/software directory.

2. I have puttied into the console and I am running the following command.

npnetapp105>software update 733_setup.e.exe

npnetapp105> software update 733_setup_e.exe

software: File 733_setup_e.exe not found.
software: installation of 733_setup_e.exe was not successful

What am I doing wrong?

Re: Problems reinstalling Ontap 7.3.3

kurtgandy21 — Tue, 07 Sep 2010 20:52:18 GMT

I'm using this table as a reference.

If you want to...	Then you can enter...
Install the new system files from the /etc/software directory	`software update my_73_setup_i.exe -d -r`
Download the new system files to the boot device immediately after installing them	`software update my_73_setup_i.exe -r`
Copy and install the image from your HTTP server	`software update http://www.example.com/downloads/pc_elf/my_73_setup_i.exe`
Copy from your HTTP server and overwrite an existing image	`software update http://www.example.com/downloads/pc_elf/my_73_setup_i.exe -f`
Perform an upgrade on a single system and reboot immediately	`software update my_73_setup_i.exe` (Omit the -d and -r options to reboot automatically as soon as the download process completes.) You can also omit these options for a standard upgrade of systems in an active/active configuration, but only after entering the cf disable command. Do not enable automatic reboot if you need to upgrade firmware.

Re: Problems reinstalling Ontap 7.3.3

scottgelb — Wed, 08 Sep 2010 01:38:30 GMT

What is the output of "software list" ? That will show the contents and the file likely doesn't exist as typed...could be a case sensitive issue or written to another controller... You can also "priv set advanced ; ls /etc/software". Also, you don't need the netboot file, just the executable elf code for the 3020. The update command will download and extract the boot image to the flash card.

Re: Problems reinstalling Ontap 7.3.3

roman_verysell — Wed, 08 Sep 2010 05:01:06 GMT

Don't forget about filename case.

733_setup_e.exe and 733_setup_e.EXE can be different names for *NIX-like OS

Re: Problems reinstalling Ontap 7.3.3

danielpr — Wed, 08 Sep 2010 14:15:07 GMT

You might have to check if software list cli able show up the file which you downloaded.

Thanks

Daniel

Re: Problems reinstalling Ontap 7.3.3

kurtgandy21 — Thu, 09 Sep 2010 01:15:27 GMT

When I run the software list command nothing comes up.

Re: Problems reinstalling Ontap 7.3.3

scottgelb — Thu, 09 Sep 2010 01:20:03 GMT

Then it wasn't written to this controller. It was written to /etc/software somewhere else. software list will list all software in that directory, or "priv set advanced ; ls /etc/software".

Re: Problems reinstalling Ontap 7.3.3

kurtgandy21 — Thu, 09 Sep 2010 04:56:30 GMT

I rebooted the filer and then looked at share then moved the file to /software instead of /etc/software then I ran the software list and wham- the file was there. I ran the software update command and all is good. Thanks for the help.

Re: Problems reinstalling Ontap 7.3.3

scottgelb — Thu, 09 Sep 2010 05:19:54 GMT

Excellent...good to hear it upgraded. But something is not right with your nfs export or cifs share. The file has to reside in /etc/software on the FAS controller. If copying to /etc/software didn't work, then /etc/software is a mount point somewhere else. I suspect that your mount point is already at ETC$. So when you copied the file it was in /etc/etc/software and then was moved to /etc/software. Mount C$ or /vol/vol0 (or whatever root is) then you will probably find the nested /etc/etc directory. Running "priv set advanced ; ls /etc/software" will show that the file is in the correct path.