topic Re: Folder disappear after folder creation in Network and Storage Protocols

Folder disappear after folder creation

jenoptik — Wed, 04 Jun 2025 20:06:36 GMT

Hello everyone,

Since a while we observed strange issues with NetApp Filer and Windows 7 Clients using cifs.

Our clients have mapped network drives that lies on NetApp Filer Volumes, mounted via CIFS share + DFS-Target.

Some of our clients reported a loss of there folders/files inside their mapped drive for about 10 seconds untill 30 minutes after creating a new folder.

Does anyone have experience with kind of this problems.

It's desperating that I cannot handle this problem.

Can you help me?

Re: Folder disappear after folder creation

georgevj — Tue, 12 Jul 2016 06:16:45 GMT

Did the files/folder reappear after 10 seconds? or are they permanenly lost? Is this happening all the time? Only on any particular volume or all volumes? any other clients affected?

Re: Folder disappear after folder creation

jenoptik — Wed, 13 Jul 2016 11:18:47 GMT

The files and folders reappear after that time. They're not lost.

At the moment only 2 users are affected by this issue. They can reproduce it all the time.

The underlying volumes are different volumes but they are on the same filer.

Re: Folder disappear after folder creation

Darkstar — Tue, 23 Aug 2016 12:51:45 GMT

This is probably a caching issue on the client. Try setting the DirectoryCacheLifetime to zero as described here: https://technet.microsoft.com/en-us/library/ff686200(v=ws.10).aspx -Michael