topic Re: CIFS Shares Issue in Network and Storage Protocols

CIFS Shares Issue

Ken28562 — Wed, 04 Jun 2025 15:28:21 GMT

I have a FAS2554 running 8.3P1 Cluster Mode and am runing into the following problem.

Whenever I try to modify permissions on sub folders in Windows Explorer, I get the following error:

The program cannot open the required dialog box because it cannot determine whether the computer named "IPADDRESS" is joined to a domain. Close this message and try again.

Then a second box pops up:

Unable to display the user selection dialog. The remote procedure call failed.

We are running Server 2012R2, have already ran through CIFS Setup and it is seeing our kerberos, ms_ldap, ms_dc and showing our FQDN.

Has anyone else seen this before?

Re: CIFS Shares Issue

Naveenpusuluru — Thu, 09 Feb 2017 14:48:42 GMT

Hi @Ken28562

Can you please send me the output of the below commands.

vserver cifs domain discovered-servers show

vserver cifs show -instance

Vserver cifs share show <share name>

Re: CIFS Shares Issue

Ken28562 — Thu, 09 Feb 2017 15:40:13 GMT

vserver cifs domain discovered-servers show:

All Kerberos showing undetermined

2/4 MS-LDAP showing unreachable

2/4 MS-LDAP showing undetermined

2/4 MS-DC showing ok

1/4 MS-DC showing unreachable

1/4 MS-DC showing undetermined

vserver cifs show -instance

Vserver: XX-XX-nas-01

CIFS Server NetBIOS Name: SAME AS Vserver

NetBIOS Domain/Workgroup Name: XXXXX

FQDN:XXXX.XXXX.XXXX.XXXX.XXX

Default Site Used: BLANK

Auth Style: domain

CIFS Server Admin Status: up

Description: BLANK

List of NetBIOS Alias: BLANK

Re: CIFS Shares Issue

BLANDATFAU — Mon, 09 Oct 2017 14:59:18 GMT

We're having this issue too, were you able to find a resolution?