Known issue with ONTAP Antivirus Connector and off-box antivirus scanning

Blissitt — Wed, 04 Jun 2025 10:01:13 GMT

In moving to the latest version of our McAfee Endpoint Storage Protection (our off-box antivirus solution for CIFS on NetApp), we experienced a problem where the McAfee product would work for a few days and then disconnect. This routinely occurred on both of our McAfee antivirus servers. After attempting multiple things from the McAfee side, their tech pointed me to a NetApp article that described our exact behavior.

ONTAP AV connector 1.0.5 disconnects when configured with data LIFs - NetApp Knowledge Base

I downgraded the NetApp 1.0.5 product to 1.0.4P1 and everything has been working since. From memory, I did try using a Management LIF with the 1.0.5 product, but I wasn't able to configure it without getting an error.

Re: Known issue with ONTAP Antivirus Connector and off-box antivirus scanning

hmoubara — Tue, 10 May 2022 05:49:56 GMT

Hello @Blissitt

Additional info about the above issue can be found here as well:

https://mysupport.netapp.com/site/bugs-online/product/ONTAP_AV/BURT/1403808

Thanks

topic Known issue with ONTAP Antivirus Connector and off-box antivirus scanning in Network and Storage Protocols

Known issue with ONTAP Antivirus Connector and off-box antivirus scanning

Re: Known issue with ONTAP Antivirus Connector and off-box antivirus scanning