topic Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB in Network and Storage Protocols

result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Kirans — Wed, 04 Jun 2025 09:51:52 GMT

While configuring Storage VM for SMB/CIFS i am seeing an error "Failed to create machine account: Reason: can't find message catalog entry for 1844710.

This error is seen only with ontap 9.12.1

Any help on how to fix this is greatly appreciated.

Thanks,

Kiran

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Ontapforrum — Mon, 20 Mar 2023 10:54:42 GMT

If it's specific to 9.12.1, then I would suggest raising a ticket with NetApp.

Looking at the error, specifically this text 'not_enough_credits', I am wondering if it has anything to do with "SMB Protocol credits"? I don't know if this is related, but it may be worth just contacting the Support as you are running 9.12.1.

Some info here:

Prior to ONTAP 9.4, SMB clients were granted as many credits as they requested. From ONTAP 9.4 onwards, throttling of SMB credits was implemented via a maximum credits configuration.

How ONTAP implements SMB crediting
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_ONTAP_implements_SMB_crediting

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Kirans — Tue, 21 Mar 2023 08:54:13 GMT

Thanks for the suggestion. I wanted to clarify that this is 9.12.1 simulator which i am trying out.

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Ontapforrum — Tue, 21 Mar 2023 09:15:13 GMT

Ok. I see 🙂

In that case, you should go ahead and try the suggestions mentioned in the Kb. You can always take a snap before making any changes to Ontap simulator so that you could revert back.

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Kirans — Tue, 21 Mar 2023 09:19:33 GMT

I tried to set/modify the credits but the syntax is no more valid. maybe something changed with latest ONTAP ?

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Ontapforrum — Tue, 21 Mar 2023 10:28:36 GMT

I do see this parameter. I don't have this Simulator version, so cannot really test it myself.

[-max-credits <integer>]
https://docs.netapp.com/us-en/ontap-cli-9121//vserver-cifs-options-modify.html#parameters

What is the output you see when you run this command: (Go to Advanced: set adv)

View the current integer:

::*> vserver cifs options show -vserver <svm> -fields max-credits

Change to 512 (if it's 128).
::*> vserver cifs options modify -vserver <svm> -max-credits 512

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Kirans — Thu, 23 Mar 2023 05:36:06 GMT

Thanks a lot for the reply.

I see below error when i try to set credits.

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Ontapforrum — Thu, 23 Mar 2023 08:25:05 GMT

I see that you have provided Admin SVM (Cluster Vserver) for -vserver, could you give data SVM (i.e name of the CIFS server)

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Kirans — Thu, 23 Mar 2023 10:39:41 GMT

here is the output for all available vserver . Am i missing something ?

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Ontapforrum — Thu, 23 Mar 2023 11:06:39 GMT

I do not see "Data SVM" in your screenshot. You cannot setup CIFS without Data SVM being created. If you have just got introduced to NetApp technology then you might want to go through some documentation, as it requires some pre-requisites.

Admin SVM : The cluster setup process automatically creates the admin SVM for the cluster. The admin SVM represents the cluster.

System SVM (advanced): A system SVM is automatically created for cluster-level communications in an IPspace.

Node SVM :A node SVM is created when the node joins the cluster, and the node SVM represents the individual nodes of the cluster.

Configuring SMB/CIFS server requires:
1) Creating a new Data SVM or configure an existing SVM.
2) Licensing SMB/CIFS
3) Creating a LIF, enabling host-name resolution, configuring name services, and if desired, enabling Kerberos security.
4) Opening SVM root volume access.

Data SVM (vserver) : A data SVM represents the data serving SVMs. After the cluster setup, a cluster administrator must create data SVMs and add volumes to these SVMs to facilitate data access from the cluster.

Types of SVMs (netapp.com)

https://docs.netapp.com/us-en/ontap-sm-classic/smb-config/task_creating_new_svm.html

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_create_a_CIFS_server_in_ONTAP_9

Re: result_error_pcl_not_enough_credits_for_request error in ontap 9.12.1 while configure CIFS/SMB

Kirans — Thu, 13 Apr 2023 05:12:48 GMT

Thanks for the suggestions and help. i will go through the links. Appreciate your time.