topic System Manager 2.2 requires 64-bit Java & in Active IQ Unified Manager Discussions

System Manager 2.2 requires 64-bit Java &

burndalerd — Thu, 05 Jun 2025 05:59:31 GMT

I'm trying to install System Manager 2.2 on a Windows 7 64 bit machine with only Java 32 bit installed and get a message "OnCommand System Manager requires a 64-bit Java 7 software. No 64-bit Java software detected". The requirements only state that 32 bit Java is required. Why do I get this message?

Re: System Manager 2.2 requires 64-bit Java &

pedro_rocha — Thu, 27 Jun 2013 00:35:11 GMT

Hi,

Actually, the System Manager download page states the following:

"Installing 32-bit or 64-bit JRE depends on the operating system. If you have a 32-bit Windows operating system, 32-bit JRE must be installed. Similarly, if you have a 64-bit Windows operating system, 64-bit JRE must be installed."

Since you are running a 64-bit OS, you should install a 64-bit JRE.

Regards,

Pedro Rocha.

Re: System Manager 2.2 requires 64-bit Java &

gavin_meadows — Thu, 27 Jun 2013 10:23:21 GMT

are you opening it with a x64 internet browser -if so you will need to install 64-bit JRE

Re: System Manager 2.2 requires 64-bit Java &

CHRISMAKI — Mon, 08 Jul 2013 20:18:16 GMT

There's a problem with the 64-bit online Java installer and you'll need to download the manual installer here:

http://www.java.com/en/download/manual.jsp

That's what I did and it worked for me.

Re: System Manager 2.2 requires 64-bit Java &

ricohsilicon — Sat, 09 Nov 2013 18:41:46 GMT

I was having a similar problem. In my case I upgraded from Java 6 to Java 7 but the System Manager installer was still seeing Java 6 and throwing and error. I followed Chris Maki's advice and tried the manual Java 7 installer, it worked fine and I was able to install System Manager.

Re: System Manager 2.2 requires 64-bit Java &

adm_gs00756 — Fri, 28 Feb 2014 10:08:46 GMT

Hi,

pc whit Centos 6.5, I solved installing jdk-7u51-linux-x64.rpm instead of jre-7u51-linux-x64.rpm

after that, install System manager with:

yum install sysmgr*

my yum repo are:

adobe-linux-x86_64 Adobe Systems Incorporated 2

base CentOS-6 - Base 6,367

epel Extra Packages for Enterprise Linux 6 - x86_64 10,523

extras CentOS-6 - Extras 14

updates CentOS-6 - Updates 569

regards