topic Re: OnCommand Insight Updates - Error connecting to NetApp Update Server in Active IQ Unified Manager Discussions

OnCommand Insight Updates - Error connecting to NetApp Update Server

sanadmin_stadtdo — Thu, 05 Jun 2025 05:31:43 GMT

Hi All,

I am looking for new updates on the Insight toolbar => Help => Check for Updates... and get the following:

All other connections (to www) from the Insight Server work correctly.

Any ideas.

Thanks.

Michael

Re: OnCommand Insight Updates - Error connecting to NetApp Update Server

ostiguy — Wed, 30 Jul 2014 11:04:14 GMT

Hey Michael,

Question - is your web browser configured to use a proxy to get to the Internet? In IE -> Internet Options -> Connections -> Lan Settings

If yes, is OCI configured to use the same proxy? OCI is setup to use a proxy under the OCI ASUP configuration section in the OCI administrative web portal.

Matt

Re: OnCommand Insight Updates - Error connecting to NetApp Update Server

sanadmin_stadtdo — Wed, 30 Jul 2014 12:32:26 GMT

Hi Matt,

there is no proxy in use in IE and there is also no proxy configured at the Insight Server -> Advanced -> ASUP.

Regards.

Michael