topic Re: OCUM 6.1rc1 alert issues with Qtrees in Active IQ Unified Manager Discussions

OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Thu, 05 Jun 2025 05:35:38 GMT

I am trying to get alerts to work for Qtree almost full or full on a 8.2.1 cmode system and so far ocum 6.1rc1 is failing, however ocum 5.2 is alerting just fine. What is not set correctly for alerts not to be created in ocum 6.1rc1? I have setup notification settings and tested emails, alerts for hardware failures are working fine. I have gone so far as to create a separate alert with all qtree alerts in it to see if they would trigger by themselves. I am still not being sent notices that the qtree is 96% full (luckily it is a test qtree so leaving it at this level for testing). Attached are screen shots of the settings I have tried so far

Re: OCUM 6.1rc1 alert issues with Qtrees

kirana — Thu, 22 May 2014 01:38:50 GMT

Hi Tom,

The first screenshot(of OCUM global options) you pasted here is w.r.t the 'volume quota (almost) overcommitted' event that we get when committed quota space of all qtrees within a volume exceeds the volume space. It is unrelated to the 'qtree usage nearly full (or) qtree usage full' event that you expect here. That quota limits(soft / hard) are totally determined by Ontap here.

Can you paste the o/p of 'quota report -vserver <vs> -volume <vs>' here?

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Thu, 22 May 2014 04:29:22 GMT

Will get that in the morning, is that where I can have the client setup alerts? I really needs some answers for the client soon.

Re: OCUM 6.1rc1 alert issues with Qtrees

venkat3 — Thu, 22 May 2014 04:47:58 GMT

Hi Tom,

In the third pic (quotaissue_3.jpg) we see Target resources missing

Can you please edit the alert and associate this resouces and recheck

And we also want to know if you have seen the tree quota related events in event grid before

Hope this helps

-Srinivas

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Thu, 22 May 2014 15:09:17 GMT

Interesting I had all the qtrees in their prior not sure why they were removed, and no I have never been alerted that a qtree is at 95% or higher, which is why I am confused on the alerts.

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Thu, 22 May 2014 15:34:20 GMT

Here is that output:

cgynf1::> quota report -vserver cgynf1-nas05 -volume nas_p2_KVS05

Vserver: cgynf1-nas05

----Disk---- ----Files----- Quota

Volume Tree Type ID Used Limit Used Limit Specifier

------- -------- ------ ------- ----- ----- ------ ------ ---------

nas_p2_KVS05

KVS63 tree 1

461.0GB 480GB 578339 - KVS63

nas_p2_KVS05

KVS64 tree 2

463.3GB 480GB 617566 - KVS64

nas_p2_KVS05

KVS65 tree 3

469.1GB 480GB 613094 - KVS65

nas_p2_KVS05

KVS66 tree 4

476.4GB 490GB 666769 - KVS66

nas_p2_KVS05

KVS67 tree 5

461.8GB 480GB 623676 - KVS67

nas_p2_KVS05

KVS68 tree 6

482.8GB 500GB 635710 - KVS68

nas_p2_KVS05

KVS69 tree 7

465.4GB 480GB 637784 - KVS69

nas_p2_KVS05

KVS70 tree 8

490.2GB 500GB 706740 - KVS70

nas_p2_KVS05

KVS72 tree 9

494.4GB 550GB 734155 - KVS72

nas_p2_KVS05

KVS75 tree 11

499.1GB 500GB 591856 - KVS75

10 entries were displayed.

Re: OCUM 6.1rc1 alert issues with Qtrees

venkat3 — Thu, 22 May 2014 15:37:38 GMT

Thanks Tom,

I see the resources in-place now.Thanks for the screenshot and the command line output

1.Is Test alert working?

2.Can you upgrade your 6.1RC1 setup to 6.1GA build?

I remember a burt fix which went for quota between RC1 and GA. (i can get details if needed.)

I would recommend you to be on latest 6.1 build and check this.

-Srinivas.

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Thu, 22 May 2014 15:41:21 GMT

Test alert worked fine, will work on getting upgraded to GA. If you could send the link to that, or I will also look through the upgrade document for details as well.

Will try again after the upgrade but for now, no alerts on qtrees yet.

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Wed, 28 May 2014 16:05:30 GMT

We have upgraded to 6.1GA and still no luck on qtree alerts. We have enabled quota and set the disk threshold to be 10% of the size of the qtree hard limit and it still does not alert. Also is there a way to set the alert to 90% of the hard limit? so we have a warning prior to it not being able to write to the qtree?

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Wed, 28 May 2014 16:42:18 GMT

Hard and soft limits work on qtree, however they want the disk threshold alert to be set, is that an option? We have it set but cannot find any way to alert or trigger an event in OCUM for disk threshold.

OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Wed, 28 May 2014 21:51:40 GMT

Here is what I am trying to get working for this customer, screen shots show system manager and ocum 5.2 alerts fine, however ocum 6.1 shows the qtree as green still, what is missing?

Re: OCUM 6.1rc1 alert issues with Qtrees

venkat3 — Thu, 29 May 2014 03:17:13 GMT

Thanks Tom.

Thanks for posting all screenshots.

Request you to create a support case and upload ocum support bundle along with it.

-Srinivas

Re: OCUM 6.1rc1 alert issues with Qtrees

tbatchel — Thu, 29 May 2014 14:08:06 GMT

Already done, case #2005046620 and support bundle was uploaded to the case already. Thanks for looking into this