topic Re: Performance advisor - status light red in Active IQ Unified Manager Discussions

Performance advisor - status light red

zebraimaging — Thu, 05 Jun 2025 07:24:58 GMT

A new DFM/OpsMgr installation.Everything works fine.

First attempt to use Performance Advisor ... we get no data.

Looking at Setup->hosts .. shows Login Credentials Good, but Status column show red.

Also, cannot see and filer logical and physical data at all. What does the red light mean?

OpsMgr Options->Performance Advisor and Perf advsor is enabled.

What could be wrong?

Re: Performance advisor - status light red

zebraimaging — Mon, 10 Aug 2009 21:25:25 GMT

This is the only error we see in a dfm host diag output

XML (http port 80) HTTP POST - Service unavailable

what dsoes that point to?

Re: Performance advisor - status light red

nagesha — Tue, 11 Aug 2009 02:48:00 GMT

Hi,

It can be due to access restrictions that have been set up on the storage system with "trusted.hosts" or "httpd.admin.access" options.

These options restrict administrative access to a storage system, and cannot be overridden even if the DataFabric Manager server knows

the login/password of a storage system. Please verify following options on storage system.

[root@lnx181-93 ~]# /usr/bin/rsh -l root:*** ijaz options | grep httpd.admin
httpd.admin.access           legacy
httpd.admin.enable           on
httpd.admin.hostsequiv.enable on
httpd.admin.max_connections 512
httpd.admin.ssl.enable       off
httpd.admin.top-page.authentication on

[root@lnx181-93 ~]# /usr/bin/rsh -l root:*** ijaz options | grep trusted
trusted.hosts * (same value required in local+partner)

Regards

Nagesh

Re: Performance advisor - status light red

nagesha — Tue, 11 Aug 2009 03:36:52 GMT

Could you please verify by setting host transport to 'dfm host set <host-name> perfAdvisorTransport=httpsOk'

Regards,

Nagesh

Re: Performance advisor - status light red

zebraimaging — Tue, 11 Aug 2009 16:07:26 GMT

Nagesh,

Thank you for responding.

Here are my httpd settings:

[root@vmware-opsmgr ~]# rsh netapp01 options | grep httpd
httpd.access                 legacy
httpd.admin.access           legacy
httpd.admin.enable           on
httpd.admin.hostsequiv.enable off
httpd.admin.max_connections 512
httpd.admin.ssl.enable       on
httpd.admin.top-page.authentication on

[root@vmware-opsmgr ~]# rsh netapp01 options | grep trusted
trusted.hosts *

I had the trusted.hosts originally set to my desktop machine's IP address but reset it back to defaults to see if that made a difference.

Re: Performance advisor - status light red

zebraimaging — Tue, 11 Aug 2009 16:28:26 GMT

Nagesh,

Ok, I have to admit I'm confused now. At the moment, perf monitor seems to be working. I'm not exactly sure what change I made that made it work. Here's a summary of what I changed, mainly based on your previous reply:

I changed trusted.hosts back to '*'. I added the OpsMgr host to the NetApp's hosts.equiv file. I also went back into the NetApp Management Console and went to the Hosts Setup page and reloaded the host with "HTTPS Ok" enabled and hosts.equiv disabled. I found that if I told it to use hosts.equiv, it would fail the credential check and the XML error reported above would happen. Didn't seem to matter if I added the OpsMgr host to the hosts.equiv file or not.

At the moment, it seems like it's working. I'm going to have to learn a LOT more about this to get a better idea of why, though.

Jordan Klein