topic Re: on-site - cant configure new OCI install - cant add licenses in Active IQ Unified Manager Discussions https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63025#M13115 <HTML><HEAD></HEAD><BODY><P>The SANscreen Server service (jboss) may not have come up cleanly.</P><P></P><P>Anything interesting in the jboss.log and server.log files?</P></BODY></HTML> Wed, 24 Jul 2013 16:02:02 GMT ostiguy 2013-07-24T16:02:02Z on-site - cant configure new OCI install - cant add licenses https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63020#M13114 <HTML><HEAD></HEAD><BODY><P>getting a java error when trying to launch license manager.&nbsp; Java is installed, user account is local admin.&nbsp; Need help deciphering jboss gobbledygook</P><P></P><P>Error is&nbsp; failed to lookup session LicenseSession</P></BODY></HTML> Thu, 05 Jun 2025 05:57:37 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63020#M13114 stephen2 2025-06-05T05:57:37Z Re: on-site - cant configure new OCI install - cant add licenses https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63025#M13115 <HTML><HEAD></HEAD><BODY><P>The SANscreen Server service (jboss) may not have come up cleanly.</P><P></P><P>Anything interesting in the jboss.log and server.log files?</P></BODY></HTML> Wed, 24 Jul 2013 16:02:02 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63025#M13115 ostiguy 2013-07-24T16:02:02Z Re: on-site - cant configure new OCI install - cant add licenses https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63029#M13117 <HTML><HEAD></HEAD><BODY><P>Try these:</P><P></P><P>1. Check in control panel how many Java path are enabled. Enable only which uses SANscreen java location.</P><P>2. Add entry in hosts file, in case you are accessing it from different server.</P></BODY></HTML> Thu, 25 Jul 2013 04:51:31 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/on-site-cant-configure-new-OCI-install-cant-add-licenses/m-p/63029#M13117 sunilyadav 2013-07-25T04:51:31Z