OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

sudha_k_iyer — Thu, 05 Jun 2025 06:33:12 GMT

Hi I am trying to install OSSV on VMWare ESX server 3.5 and add the ESX server as a host to OnCommand 5.0

These are the steps that I followed

1. Install OSSV for vmware on the esx server

2. install NetApp Host Agent 2.7

3. ran /usr/snapvault/bin/installplugin ../packages/standard/ossv2300.npk

4. ran /usr/snapvault/bin/installplugin ../packages/standard/vmware0010.npk

5. Tried adding the ESX server to OC5.0

6. it says the agent was detected on 4092, but the next screen that "enables OSSV" throws an error

"The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

I am attaching the screenshot here.

What am I missing?

[root@sudhaesx35 NTAPagent]# ps -ef | grep ntap

root 5162 1 0 16:43 pts/1 00:00:00 /opt/NTAPagent/ntap_agent -d

root 5248 3282 0 17:03 pts/1 00:00:00 grep ntap

[root@sudhaesx35 NTAPagent]# ps -ef | grep snapvault

root 5075 1 0 16:30 pts/1 00:00:00 /usr/snapvault/bin/svpmgr

root 5250 3282 0 17:03 pts/1 00:00:00 grep snapvault

[root@sudhaesx35 NTAPagent]#

[root@sudhaesx35 bin]# ./svinstallcheck

SnapVault home directory: '/usr/snapvault'

SnapVault database directory: '/usr/snapvault/db'

SnapVault temporary directory: '/usr/snapvault/tmp'

SnapVault Database and Temporary directories have 69% space left (3439Mb)

SnapVault service is running

SnapVault listener is running

Snapvault NDMP interface on port 10000:

Vendor : Netapp

Product : SnapVault

Version : 3_0_1_2011FEB17_RC

Host : sudhaesx35.commvault.com

Host Id : 66EA9DB4EBBDC608BF2665BB5A1DE3F6

OS Type : ESX

OS Version : 2.4.21-47.0.1.ELvmnixEsx

IPV6 : Not supported

IPV4 : Ndmp Server is responding correctly

Snapvault QSM interface on port 10566:

IPV6 : Not supported

IPV4 : QSM Server is responding correctly

Snapvault File Server interface on port 10555:

IPV6 : Not supported

IPV4 : File Server is responding correctly

Validating filesystems:

Mount point / (/dev/sda2) is suitable for backup

Mount point /proc (none) is a special mount, unsuitable for backup

Mount point /dev/pts (none) is a special mount, unsuitable for backup

Mount point /proc/bus/usb (usbdevfs) is a special mount, unsuitable for backup

Mount point /boot (/dev/sda1) is suitable for backup

Mount point /dev/shm (none) is a special mount, unsuitable for backup

Mount point /var/log (/dev/sda6) is suitable for backup

Mount point /TEST1 (vega:/softdist) is a remote mount, unsuitable for backup

Mount point /home/sudha (vega:/softdist) is a remote mount, unsuitable for backup

The vmware plugin loaded successfully.

Check Succeeded

[root@sudhaesx35 bin]#

[root@sudhaesx35 bin]# netstat -a | grep 4092

tcp 0 0 *:4092 *:* LISTEN

[root@sudhaesx35 bin]# netstat -a | grep 10566

tcp 0 0 *:10566 *:* LISTEN

[root@sudhaesx35 bin]# netstat -a | grep 10555

tcp 0 0 *:10555 *:* LISTEN

Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

reide — Thu, 08 Mar 2012 19:29:42 GMT

sudha,

Install the host agent first. Then install OSSV. When OSSV is installed, it will register itself with the Host Agent software if it exists. Because you installed OSSV first, it never got registered with the Host Agent software because it did not exist.

Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

sudha_k_iyer — Mon, 12 Mar 2012 17:38:38 GMT

I removed both OSSV and the agent and reinstalled the agent first and then OSSV.

I am still hitting the same error.What does the "Enable OSSV" checkbox do?

Where is it "enabling" it?

Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

NOLANSMITH2 — Sat, 29 Sep 2012 17:15:27 GMT

As far as I can tell, the checkbox is worthless. You can't progress past the screen without it checked and it throws an error.

I have the same issue as others above. I have deployed the NetApp Host Agent 2.7 (and confirmed it's running it's local web server) and the OSSV agent onto RHEL 6 and no matter what I do I get the error "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

I can set up OSSV relationships via the agent and filer command line but can not seem to create a new on in DFM. Any help would be greatly apprecaited.

topic Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service." in Active IQ Unified Manager Discussions

OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."

Re: OSSV for VMware ESX 3.5 and OC5.0 - "The host agent must have the ossv plugin installed in order to remotely start or stop the ossv service."