topic Re: OnCommand Core 5.0 - perfdata directory setting problem! in Active IQ Unified Manager Discussions

OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Thu, 05 Jun 2025 06:44:43 GMT

I've upgraded the DFM 4.0.2 install to OnCommand Core 5.0.

The Upgrade did not keep the (non default) perfdata directory location and reseted it back to C:\Progr....

I've changed it to our location of F:\perfdata, stopped and started the server process and it was OK.

Now I've found that after a server reboot it is back to C:\Progra....

Any idea how to make this permanent?

Peter

OnCommand Core 5.0 - perfdata directory setting problem!

kirana — Thu, 29 Sep 2011 07:21:45 GMT

>>I've changed it to our location of F:\perfdata

[In case you have not used 'dfm options set perfArchiveDir="F:\perfdata", then you can use this. If this still doesnot resolve issue, you can try '

dfm datastore setup (with -p perfArchiveDir option)' again].

If there is a open BURT for this issue, i will let you know.

OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Thu, 29 Sep 2011 07:41:05 GMT

I've used "dfm options set perfArchiveDir="F:\perfdata"...

Just tried the other command and it is still the same, reset back to C:\Program... after the reboot.

Peter

OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Wed, 12 Oct 2011 09:14:07 GMT

Any more ideas? Please?

OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Tue, 18 Oct 2011 06:49:11 GMT

Hey there

The server had to be rebooted again (hotfixes) and the setting was back to C:.....

Any news on a fix for this?

Thanks,

Peter

Re: OnCommand Core 5.0 - perfdata directory setting problem!

romans — Thu, 22 Dec 2011 10:43:39 GMT

My workaround after every server reboot…..

dfm datastore setup -n -p D:\NetApp\DataFabricManager\perfdata

H:\>dfm backup diag

Sybase Data Directory: D:\NetApp\DataFabricManager\data/

Sybase Log Directory : D:\NetApp\DataFabricManager\data/

Performance Data Directory: C:/Program Files/NetApp/DataFabric Manager/DFM/perfdata

Script-plugins Directory: D:\NetApp\DataFabricManager\script-plugins

Reports Archive Directory: D:\NetApp\DataFabricManager\reports\

Plugins Directory: D:\NetApp\DataFabricManager\plugins

Database Hosting System: localhost

SnapDrive Installed: Yes

SnapDrive Version: 6.3.1.5028

SnapDrive Status: Passed(Data not present on LUN)

Volume Snapshot Status: NA

Backup Destination: D:\NetApp\DataFabricManager\data\

Number of backups possible: 80

Backup Retention Count: 10

Allowed Backup Type: Archive (ndb)

H:\>dfm datastore setup -n -p D:\NetApp\DataFabricManager\perfdata

Stopping all services and jobs...

Starting sql service...

Changed perfArchiveDir to D:\NetApp\DataFabricManager\perfdata.

No database upgrade is necessary.

Updating database cache triggers.

Redefining SQL Views ...

Defining SQL debug procedures ...

Defining metadata accessors ...

Starting services...

Completed data setup.

H:\>dfm backup diag

Sybase Data Directory: D:\NetApp\DataFabricManager\data/

Sybase Log Directory : D:\NetApp\DataFabricManager\data/

Performance Data Directory: D:\NetApp\DataFabricManager\perfdata

Script-plugins Directory: D:\NetApp\DataFabricManager\script-plugins

Reports Archive Directory: D:\NetApp\DataFabricManager\reports\

Plugins Directory: D:\NetApp\DataFabricManager\plugins

Database Hosting System: usgrprena001

Database Location: /vol/usgr_iscsi_prevs721_dfm/data/lun_d

SnapDrive Installed: Yes

SnapDrive Version: 6.3.1.5028

SnapDrive Status: Passed

Volume Snapshot Status: Disabled

Backup Retention Count: 10

Allowed Backup Types: Snapshot (sndb), Archive (ndb)

Database Mirror Status: Disabled

Mirror location:

Re: OnCommand Core 5.0 - perfdata directory setting problem!

cschnidr — Thu, 22 Dec 2011 11:45:27 GMT

Hi all,

Please open up support cases for this. I believe this is BURT498695 and has no single support case attached to it.

If they have no support cases, it's obviously no problem and does not need fixing. I believe otherwise.

Thanks

Christoph

Re: OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Tue, 27 Dec 2011 06:59:27 GMT

Case (2002771192) is created, lets see how many months it will take to get a reaction from Support/Engineering ...

This is especially annoying, seeing that it was solved in some branch of the code. And then they used another branch to plant the "OnCommand GUI" on top of DFM and re-introduce the issue.

BTW, this BURT is not public accessible and does not match the problem, according to netapp support...

Re: OnCommand Core 5.0 - perfdata directory setting problem!

adaikkap — Wed, 04 Jan 2012 08:19:12 GMT

The bug mentioned is similar but not the same a new bug is raised for this issue and your case is attached to it. Bug id 560602.

Regards

adai

Re: OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Tue, 10 Jan 2012 08:50:40 GMT

hmmm...

Re: OnCommand Core 5.0 - perfdata directory setting problem!

niels — Tue, 10 Jan 2012 10:47:29 GMT

wrong search tool.

Use this one:

http://now.netapp.com/NOW/cgi-bin/bol

regards

Re: OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Tue, 10 Jan 2012 11:13:55 GMT

impressing...

Re: OnCommand Core 5.0 - perfdata directory setting problem!

niels — Tue, 10 Jan 2012 11:22:05 GMT

Looks like the BURT is not public yet. My internal view looks a little different.

regards, Niels

Re: OnCommand Core 5.0 - perfdata directory setting problem!

admchtxpl — Tue, 10 Jan 2012 11:32:39 GMT

Hi Niels

there are way too many burts "internal only" these days, I remember the other days just too well.

There is NO real reason to keep such a burt internal only, correct?

Peter

Re: OnCommand Core 5.0 - perfdata directory setting problem!

niels — Tue, 10 Jan 2012 12:39:27 GMT

Hi Peter,

I'm not a BURT expert so I don't know all the gory details, but AFAIK for a BURT to appear as public somebody has to look at it and at least provide a description. Looks like this BURT is not as far along the process.

The good thing though - the BURT is there and cannot be ignored. It has to be processed at some point 😉

regards, Niels

Re: OnCommand Core 5.0 - perfdata directory setting problem!

rle — Tue, 10 Jan 2012 15:07:12 GMT

I have added a request to the burt to make it public.

- Rick -

Re: OnCommand Core 5.0 - perfdata directory setting problem!

michaeldparker — Mon, 06 Feb 2012 20:49:35 GMT

Hi guys,

Would this burt perhaps be related to my problem as well? My OnCommand 5 DB backups (snapshot backups)

began failing. In trouble shooting it with an archive backup type , DFM seems to believe my perfdata is located on my D drive where I didn't even have a folder for at the path listed. I can clearly see that it is writing the data on my E still, which is where it should be so that my snapshots work. I restarted the whole server a week ago. How is a service restart going to differ in fixing the problem as opposed to a reboot?

Thanks

Re: OnCommand Core 5.0 - perfdata directory setting problem!

michaeldparker — Tue, 07 Feb 2012 15:44:27 GMT

I finally was able to restart my dfm services per the list BURT and now my perfdata path points back to the correct location and I can once again take snapshot backups of my OnCommand DB. Any ideas when this BURT will be fixed?

Thanks

Michael

Re: OnCommand Core 5.0 - perfdata directory setting problem!

adaikkap — Tue, 07 Feb 2012 15:48:34 GMT

Hi Michael,

This is being targeted for the GA release of 5.0.1. BTW can you add your case to this burt or share your case # for the same?

Regards

adai

Re: OnCommand Core 5.0 - perfdata directory setting problem!

michaeldparker — Tue, 07 Feb 2012 15:52:43 GMT

Thanks for the information. That is good to know. I have not opened a case yet, but I’ll go open one up and have it attached to the BURT.

Thanks