topic Re: Save Workflow Failure in Active IQ Unified Manager Discussions

Save Workflow Failure

TIMHOIBERG — Thu, 05 Jun 2025 06:14:03 GMT

Hi All,

Recently I noticed that when I go to save a workflow after editing it comes up with: "Save Workflow Failure: Server fault. Please refer to the logs for more info."

Checking the server.log file I've noticed that following message appears at the same time as I was trying to save the workflow.

Caused by: java.sql.BatchUpdateException: Duplicate entry '1465-VfilerName' for key 'Primary'

In terms of troubleshooting I've already refreshed the cache and stop and started the services again but it hasn't made a difference. Any advice on how to fix this?

Regards,

Tim

Re: Save Workflow Failure

yakobi — Tue, 11 Dec 2012 07:32:41 GMT

Hi Tim,

I'll need to some more details in order to reproduce this - sending an offline message.

Thanks,

Save Workflow Failure

abhit — Fri, 14 Dec 2012 18:28:04 GMT

Hi Tim:

Can you please share the logs with us if you have not shared already.

It will help us to debug the issue.

Regards

Abhi

Re: Save Workflow Failure

TIMHOIBERG — Mon, 17 Dec 2012 04:03:52 GMT

Hi Guys,

Thanks for the responses. We use two different DFM sources and I was only refreshing one of them. Once I refreshed both sources it seemed to fix the issue.

Regards,

Tim