topic Re: Unable to Launch System Manager on Google Chrome in Active IQ Unified Manager Discussions

Unable to Launch System Manager on Google Chrome

danpancamo — Thu, 05 Jun 2025 05:55:08 GMT

Keep getting the error "Unable to launch the browser. Ensure the path C:\users\...\Application\chrome is correct and try again.

Solutions?

Re: Unable to Launch System Manager on Google Chrome

kryan — Wed, 28 Aug 2013 19:03:04 GMT

Ensure that the <browser> path specified within the C:\Users\<username>\NetApp\SystemManager\SystemManager.config file is configured correctly.

Kevin

Re: Unable to Launch System Manager on Google Chrome

danpancamo — Wed, 28 Aug 2013 20:48:35 GMT

Ok that where the config is hiding.. it’s not on the C drive, but on out Home H drive…

And the system manager install has the wrong path in the configuration file.

Painfull…

Thanks!

Re: Unable to Launch System Manager on Google Chrome

aurelborne — Tue, 17 Dec 2013 10:01:57 GMT

Hello,

I have the same problem : "Unable to launch the browser. Ensure the path 'C:\Program Files\Mozilla FirefoxV10\firefox is correct and try again."

I already tried some times to uninstall and reinstall the on netapp on command before seeing this post ...

And now, the file C:\Users\<username>\NetApp\SystemManager\SystemManager.config is not existing on my computer.

Also, I tried to copy this file of my colleague, but not ok ...

Do you have a solution?

Re: Unable to Launch System Manager on Google Chrome

aurelborne — Thu, 19 Dec 2013 15:52:18 GMT

someone may help me ?

Re: Unable to Launch System Manager on Google Chrome

kryan — Tue, 24 Dec 2013 18:27:39 GMT

You will need to find and edit the SystemManager.config file - it will be located within your user account's home directory in the ..\NetApp\SystemManager path.

Once you have located the file, carefully edit the path located within the <browser> tags to reflect the path to the browser you wish to use. I recommend using an XML aware editor such as Notepad++.

Example: <browser>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</browser>

Re: Unable to Launch System Manager on Google Chrome

aurelborne — Wed, 08 Jan 2014 09:18:07 GMT

Hello,

Thanks for your help ...

I tryed again editing the file with notepad++ and now it is ok !

Aurélien.