topic Re: License Expired - Reinstall Doesn't Correct the Issue - Need Help in Active IQ Unified Manager Discussions

License Expired - Reinstall Doesn't Correct the Issue - Need Help

chute — Thu, 05 Jun 2025 06:21:50 GMT

Hi all,

Running WFA-x86-V1.1.1.22.5-B7752 with the base install. Tried to log in one day and the license had expired. Was not able to browse to the license page and enter a valid license. Decided to uninstall/reinstall, but to no avail. Even after the uninstall/reinstall I continued to receive the error message that the license has expired. Help! How can I correct this issue? Thanks in advance.

Colin

Re: License Expired - Reinstall Doesn't Correct the Issue - Need Help

yaronh — Thu, 02 Aug 2012 14:03:33 GMT

Hi Colin,

WFA doesn't remove its license on uninstall like so many other software products.

Can you please try to import the attached file into your registry and then restart WFA?

It should clean up the registry and I will send you a new license.

Thanks,

Yaron Haimsohn

WFA Team

Re: License Expired - Reinstall Doesn't Correct the Issue - Need Help

chute — Thu, 02 Aug 2012 14:51:15 GMT

Thanks Yaron! That did it. We have received approval to move forward with WFA in production. This is our dev instance that we are using to prove out workflows and whatnot. So you have been a tremendous help. Thanks!