topic Re: Oncommand Insight failed to launch in Active IQ Unified Manager Discussions

Oncommand Insight failed to launch

peter1965 — Thu, 05 Jun 2025 06:00:39 GMT

Anyone come across the error of Oncommand Insight Failed To Launch error ?

(screen shot attached)

Re: Oncommand Insight failed to launch

ostiguy — Wed, 12 Jun 2013 19:42:39 GMT

Yep

(I have been doing this for 7 years).

What does c:\users\%username%\sanscreen-client.log say? Or, if you are on XP, c:\documents and settings\%username%\sanscreen-client.log

Question - did you recently upgrade OCI? That can require you to clean out your Java cache - Control Panel -> Programs -> Java (you may need to go to 32bit control panel), and on the general page, there is a way to clean out cached applets, etc. Clear everything out, and relaunch the client

Re: Oncommand Insight failed to launch

peter1965 — Wed, 12 Jun 2013 20:36:09 GMT

Cleared the cahce (log file is a representation of the attempt after I cleared everything in the java cache..) from a win7 64 bit machine

Behold the log info

013-06-12 16:27:42,207 INFO [javawsApplicationMain] com.onaro.commons.keystore.CertificateDownloader (CertificateDownloader.java:124) - CertificateDownloader - Need to download and install certificate for IP myserver, port 443

2013-06-12 16:27:42,533 INFO [javawsApplicationMain] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:275) - Opening connection to OnCommand Insight Server

2013-06-12 16:27:42,694 INFO [javawsApplicationMain] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:314) - Closing server connection

2013-06-12 16:27:42,695 INFO [javawsApplicationMain] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:275) - Opening connection to OnCommand Insight Server

2013-06-12 16:27:44,969 ERROR [javawsApplicationMain] com.onaro.client.leekui.WindowPlatformRunnable (WindowPlatformRunnable.java:26) - Failed to create Client window:

java.lang.reflect.UndeclaredThrowableException

at com.sun.proxy.$Proxy6.isLoginWarningEnabled(Unknown Source)

at com.onaro.sanscreen.client.MainDirector.isLoginWarningEnabled(MainDirector.java:457)

at com.onaro.sanscreen.client.MainDirector.userAgreeLoginWarningMessage(MainDirector.java:404)

at com.onaro.sanscreen.client.MainDirector.main(MainDirector.java:309)

at com.onaro.sanscreen.client.SANscreenClientPlatformRunnable.createWindow(SANscreenClientPlatformRunnable.java:43)

at com.onaro.client.leekui.WindowPlatformRunnable.doRun(WindowPlatformRunnable.java:24)

at com.onaro.commons.osgi.AbstractPlatformRunnable$1.call(AbstractPlatformRunnable.java:19)

at com.onaro.commons.lang.ClassLoaderUtils.execute(ClassLoaderUtils.java:21)

at com.onaro.commons.osgi.AbstractPlatformRunnable.run(AbstractPlatformRunnable.java:26)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(EclipseAppContainer.java:574)

at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:195)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)

at org.eclipse.equinox.launcher.WebStartMain.basicRun(WebStartMain.java:73)

at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

at org.eclipse.equinox.launcher.WebStartMain.main(WebStartMain.java:51)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.sun.javaws.Launcher.executeApplication(Unknown Source)

at com.sun.javaws.Launcher.executeMainClass(Unknown Source)

at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)

at com.sun.javaws.Launcher.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.rmi.RemoteException:

*** Exception occurred on server ***

*** Reason : Failed to get session: LoginSession

*** Possible cause : Server Down

*** Troubleshooting : Restart Server

************************************; nested exception is:

java.lang.RuntimeException: javax.naming.NamingException: Could not dereference object [Root exception is org.jboss.remoting.CannotConnectException: Can not connect http client invoker after 1 attempt(s)]

at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.getSession(SessionsManager.java:352)

at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler$1.call(SessionsManager.java:466)

at com.onaro.commons.lang.ClassLoaderUtils.execute(ClassLoaderUtils.java:21)

at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.invokeImpl(SessionsManager.java:481)

at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.invoke(SessionsManager.java:399)

at com.onaro.commons.lang.reflect.FilterInvocationHandler.invoke(FilterInvocationHandler.java:22)

at com.onaro.commons.lang.reflect.NotificationInvocationHandler.invoke(NotificationInvocationHandler.java:68)

... 37 more

Caused by: java.lang.RuntimeException: javax.naming.NamingException: Could not dereference object [Root exception is org.jboss.remoting.CannotConnectException: Can not connect http client invoker after 1 attempt(s)]

at com.onaro.commons.lang.OnaroExceptionUtils.throwException(OnaroExceptionUtils.java:78)

at com.onaro.sanscreen.client.ejb.SessionsManager.getPhysicalSession(SessionsManager.java:256)

at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.getSession(SessionsManager.java:342)

... 43 more

Caused by: javax.naming.NamingException: Could not dereference object [Root exception is org.jboss.remoting.CannotConnectException: Can not connect http client invoker after 1 attempt(s)]

at org.jnp.interfaces.NamingContext.getObjectInstanceWrapFailure(NamingContext.java:1508)

at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:824)

at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:688)

at javax.naming.InitialContext.lookup(Unknown Source)

at com.onaro.sanscreen.client.ejb.SessionsManager$PhysicalSessionFactory$1.call(SessionsManager.java:517)

at com.onaro.commons.lang.ClassLoaderUtils.execute(ClassLoaderUtils.java:21)

at com.onaro.sanscreen.client.ejb.SessionsManager$PhysicalSessionFactory.createSession(SessionsManager.java:525)

at com.onaro.sanscreen.client.ejb.SessionsManager$SessionFactory.create(SessionsManager.java:568)

at com.onaro.sanscreen.client.ejb.SessionsManager$SessionFactory.create(SessionsManager.java:563)

at com.onaro.commons.util.CachingFactory.create(CachingFactory.java:62)

at com.onaro.commons.util.CachingFactory.create(CachingFactory.java:51)

at com.onaro.sanscreen.client.ejb.SessionsManager.getPhysicalSession(SessionsManager.java:253)

... 44 more

Caused by: org.jboss.remoting.CannotConnectException: Can not connect http client invoker after 1 attempt(s)

at org.jboss.remoting.transport.http.HTTPClientInvoker.makeInvocation(HTTPClientInvoker.java:271)

at org.jboss.remoting.transport.http.HTTPClientInvoker.transport(HTTPClientInvoker.java:176)

at org.jboss.remoting.MicroRemoteClientInvoker.invoke(MicroRemoteClientInvoker.java:169)

at org.jboss.remoting.Client.invoke(Client.java:2070)

at org.jboss.remoting.Client.invoke(Client.java:879)

at org.jboss.aspects.remoting.InvokeRemoteInterceptor.invoke(InvokeRemoteInterceptor.java:60)

at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:102)

at org.jboss.ejb3.proxy.impl.remoting.IsLocalProxyFactoryInterceptor.invoke(IsLocalProxyFactoryInterceptor.java:104)

at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:102)

at org.jboss.aspects.remoting.PojiProxy.invoke(PojiProxy.java:62)

at com.sun.proxy.$Proxy8.createProxyBusiness(Unknown Source)

at org.jboss.ejb3.proxy.impl.objectfactory.session.SessionProxyObjectFactory.createProxy(SessionProxyObjectFactory.java:129)

at org.jboss.ejb3.proxy.impl.objectfactory.session.stateless.StatelessSessionProxyObjectFactory.getProxy(StatelessSessionProxyObjectFactory.java:79)

at org.jboss.ejb3.proxy.impl.objectfactory.ProxyObjectFactory.getObjectInstance(ProxyObjectFactory.java:161)

at javax.naming.spi.NamingManager.getObjectInstance(Unknown Source)

at org.jnp.interfaces.NamingContext.getObjectInstance(NamingContext.java:1483)

at org.jnp.interfaces.NamingContext.getObjectInstanceWrapFailure(NamingContext.java:1500)

... 55 more

Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: Certificate signature validation failed

at sun.security.ssl.Alerts.getSSLException(Unknown Source)

at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)

at sun.security.ssl.Handshaker.fatalSE(Unknown Source)

at sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)

at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)

at sun.security.ssl.Handshaker.processLoop(Unknown Source)

at sun.security.ssl.Handshaker.process_record(Unknown Source)

at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)

at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)

at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)

at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)

at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)

at org.jboss.remoting.transport.http.HTTPClientInvoker$5.run(HTTPClientInvoker.java:1310)

at java.security.AccessController.doPrivileged(Native Method)

at org.jboss.remoting.transport.http.HTTPClientInvoker.getOutputStream(HTTPClientInvoker.java:1306)

at org.jboss.remoting.transport.http.HTTPClientInvoker.useHttpURLConnection(HTTPClientInvoker.java:367)

at org.jboss.remoting.transport.http.HTTPClientInvoker.makeInvocation(HTTPClientInvoker.java:253)