topic Re: Problem with OnCommand CDOT 5.2.1.20027 in Active IQ Unified Manager Discussions

Problem with OnCommand CDOT 5.2.1.20027

dpeverley — Thu, 05 Jun 2025 05:20:04 GMT

Just done an new install on OnCommand for one of out CDOT systems running 8.2

All look fine apart from the reports, no matter which browser I use none of the graphics seem to show up on the reports.

I just get the box with a red cross like the image is not availiable.

Anyone know how I might be able to fix this?

deepuj — Wed, 07 Jan 2015 08:55:25 GMT

Hi,

which graphs are you trying to see? make sure webservice is ON on the cluster use command "security http webserver modify -node * -state on"

Can you check the version of Oncommand Unified manager for clustered data ONTAP you are using?

Thanks

dpeverley — Wed, 07 Jan 2015 09:06:10 GMT

The OCUM Version is 5.2.1.20027

I am clicking on the Reports tab>Detailed Reports>Storage Capacity>Capacity>Aggregate

The report is show but there is usually a graphic at the top of the report showing how much space isued, instead there is a red cross.

Also on the status tab there is a n error status the graphic here is also missing with a red cross, error, warning, ok etc.

Why do I need to enable the webservice on my filer in order to view a report in OCUM?

hariprak — Wed, 07 Jan 2015 09:23:43 GMT

Hi,

Are all the other graphs loading ?

Thanks

deepuj — Wed, 07 Jan 2015 09:26:09 GMT

Hi,

Will you be able to try an upgrade of OCUM to the latest version?

dpeverley — Wed, 07 Jan 2015 09:36:24 GMT

There are no graphic elements on any of the reports.

I am on the latest version of the OCUM 5.2 release, the next version is the VM appliance which has limited functionality, i'm currently running both.

Server was installed fresh from the occore-setup-5-2-1RC2-win-x64.exe installer.

hariprak — Wed, 07 Jan 2015 10:48:01 GMT

Can you try this command C:\Users\Administrator>dfm welcome on the oncommand server and let us know if it works

Thanks

dpeverley — Wed, 07 Jan 2015 11:12:05 GMT

I have re-run the setup and performed a reinstall of the software and this is now working.