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    <title>topic OPM 1.1 RC1 autosupport proxy? in Active IQ Unified Manager Discussions</title>
    <link>https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/OPM-1-1-RC1-autosupport-proxy/m-p/100134#M17661</link>
    <description>&lt;P&gt;Hi FOlk,&lt;/P&gt;&lt;P&gt;Is there a setting to enable OPM to use a proxy to send autosupports?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The interface is very sparce, and the&amp;nbsp;install guide only talks about needing smtp to send autosupports. &amp;nbsp;(It doesn't)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have email set up correctly, the provided test works, and I can get it to email me the support package through the console, but when I 'Generate&amp;nbsp;and Send AutoSupport' &amp;nbsp;through the GUI I get the error&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE cellpadding="0" cellspacing="0"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD&gt;&lt;IMG src="https://cbr1popm01/OnCommand/clear.cache.gif" border="0" /&gt;&lt;/TD&gt;&lt;TD&gt;&amp;nbsp;&lt;/TD&gt;&lt;TD&gt;&lt;DIV class="gwt-HTML"&gt;500 The call failed on the server; see server log for details&lt;/DIV&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Which also leads me to another question: &amp;nbsp;where can I get the logs?? &amp;nbsp;I can get them via the support package from the console, but that's a dam&amp;nbsp;clunky way to check a log during troubleshooting (ie, each time you've tried something)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Cheers,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Stuart&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;(lol, I got bleeped for 'invalid html', or trying to say dam(n) )&lt;/P&gt;</description>
    <pubDate>Thu, 05 Jun 2025 05:10:41 GMT</pubDate>
    <dc:creator>OZWALKERZ</dc:creator>
    <dc:date>2025-06-05T05:10:41Z</dc:date>
    <item>
      <title>OPM 1.1 RC1 autosupport proxy?</title>
      <link>https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/OPM-1-1-RC1-autosupport-proxy/m-p/100134#M17661</link>
      <description>&lt;P&gt;Hi FOlk,&lt;/P&gt;&lt;P&gt;Is there a setting to enable OPM to use a proxy to send autosupports?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The interface is very sparce, and the&amp;nbsp;install guide only talks about needing smtp to send autosupports. &amp;nbsp;(It doesn't)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have email set up correctly, the provided test works, and I can get it to email me the support package through the console, but when I 'Generate&amp;nbsp;and Send AutoSupport' &amp;nbsp;through the GUI I get the error&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE cellpadding="0" cellspacing="0"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD&gt;&lt;IMG src="https://cbr1popm01/OnCommand/clear.cache.gif" border="0" /&gt;&lt;/TD&gt;&lt;TD&gt;&amp;nbsp;&lt;/TD&gt;&lt;TD&gt;&lt;DIV class="gwt-HTML"&gt;500 The call failed on the server; see server log for details&lt;/DIV&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Which also leads me to another question: &amp;nbsp;where can I get the logs?? &amp;nbsp;I can get them via the support package from the console, but that's a dam&amp;nbsp;clunky way to check a log during troubleshooting (ie, each time you've tried something)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Cheers,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Stuart&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;(lol, I got bleeped for 'invalid html', or trying to say dam(n) )&lt;/P&gt;</description>
      <pubDate>Thu, 05 Jun 2025 05:10:41 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/OPM-1-1-RC1-autosupport-proxy/m-p/100134#M17661</guid>
      <dc:creator>OZWALKERZ</dc:creator>
      <dc:date>2025-06-05T05:10:41Z</dc:date>
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