OCSM 3.1.2 doesnt launch - Unable to find SystemManager.config

Shazbot — Thu, 05 Jun 2025 04:11:24 GMT

Hi,

Firstly I am new to netapps so first time trying to install the console. I am running ie11 & Java 7 u49, after installing 3.1.2 I get error "unable to find systemmanager.config in the user home directory" from searching it seems the config file should be in C:\Users\<username>\NetApp\SystemManager\ however it has not created the netapp directory during the install? I have tied reinstalling a couple of times but no joy.

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OCSM 3.1.2 doesnt launch - Unable to find SystemManager.config

Re: OCSM 3.1.2 doesnt launch - Unable to find SystemManager.config