topic Re: oncommand 5.1 cannot add v3140 storage system in Active IQ Unified Manager Discussions

oncommand 5.1 cannot add v3140 storage system

DWCASEY00 — Thu, 05 Jun 2025 06:07:03 GMT

I key in the IP address of the vfiler controller1 and I get the following error. What does it mean 'add the vFiler's hosting physical storage system' ?

Error: Can't contact new host xx.xx.xx.xx with SNMP or host agent protocol.

For host agents, make sure that host agent is installed and running on the

host. For vFilers, please add the vFiler's hosting physical storage system.

For other hosts, make sure SNMP is enabled on the host.

Run 'dfm host diag xx.xx.xx.xx' to troubleshoot.

Re: oncommand 5.1 cannot add v3140 storage system

kryan — Thu, 21 Mar 2013 17:55:02 GMT

Hi Daniel,

you must first add the physical controller hosting a vFiler before UM can add or manage a vFiler.

In this case it appears you are attempting to add a a V-Series controller - SNMP must be working between the UM server and the controller to be added.

Run the host diag as the error suggests and you will most likely find that the SNMP tests fail. Either SNMP v1 or v3 must pass in order to add the controller.

Thanks,

Kevin.

Re: oncommand 5.1 cannot add v3140 storage system

DWCASEY00 — Thu, 21 Mar 2013 18:24:53 GMT

I still am not sure what is meant by physical controller. Can I just use the vif address?

I ran the host diag command I have the following. SNMP shows configured the OnCommand system manager client.

D:\NetApp\DFM\DFM\bin>dfm host diag xx.xx.xx.xx

Network Connectivity

IP Address xx.xx.xx.xx

Network None

DNS Aliases xx.xx.xx.xx

DNS Addresses

SNMP Version in Use SNMPv1

SNMPv1 Failed: Timeout

SNMP Community public

SNMPv3 Failed: No SNMPv3 username specified.

SNMPv3 Auth Protocol

SNMPv3 Privacy Enabled No

SNMPv3 Username

ICMP Echo Unknown error (Is appliance down?)

HTTP Passed (0 ms)

Host Agent Connect Failed (transport http; port 4092)

vfiler1> snmp

contact:

DCASEY

location:

DataCenter

authtrap:

init:

traphosts:

xx.xx.xx.xx ( occore1.domain.com) <xx.xx.xx.xx>

community:

ro DCROMGT

Re: oncommand 5.1 cannot add v3140 storage system

DWCASEY00 — Thu, 21 Mar 2013 18:31:19 GMT

I added a public community to SNMP and it looks a little more happy.

Re: oncommand 5.1 cannot add v3140 storage system

kryan — Thu, 21 Mar 2013 18:32:36 GMT

One of the SNMP tests must pass in order to add that host to UM.

You might find this KB useful:

Operations Manager fails to add a system due to SNMP timeout

https://kb.netapp.com/support/index?page=content&id=2015765

Re: oncommand 5.1 cannot add v3140 storage system

adaikkap — Thu, 21 Mar 2013 19:19:08 GMT

Hi Daniel,

OnCommand Unified Manager doesnt talk to a vfiler directly. It does all of that by talking to the parent filer or the hosting filer. In your case you need to add the IP address of the Controller and not the vfiler.

Regards

adai