topic Re: Invoking a workflow from external source in Active IQ Unified Manager Discussions

Invoking a workflow from external source

davieb1969 — Wed, 04 Jun 2025 23:33:03 GMT

In the documentation it says " Web services interfaces to invoke workflows from external portals and data center orchestration software". How is this achievable?

This is my scenario:

The helpdesk receieve a ticket to create a cifs share. The tickets contains the name of the share and the size of the volume required. The helpdesk person just needs to click a button and it's done. How can I link the ticket to invoke a workflow in wfa without the helpdesk user having to jump into the wfa web portal?

Cheers

Re: Invoking a workflow from external source

Rutul — Wed, 12 Aug 2015 08:57:13 GMT

I have done integration between Servicenow and WFA for one of the workflow...

Refer my post and read last pages in PDF attachment :http://community.netapp.com/t5/OnCommand-Storage-Management-Software-Discussions/Workflow-to-create-Home-Directories-using-Integration-between-ServiceNow-and-WFA/td-p/103212

For example from ServiceNow we can fetch the data in json format and decode it using perl script. Then encode that output in XML and trigger the workflow based on its job ID.

Also refer this script:

http://community.netapp.com/fukiw75442/attachments/fukiw75442/on command-storage-management-software-articles-andresources/78/22/wfa_workflow_cli_pl.txt

Re: Invoking a workflow from external source

sinhaa — Wed, 12 Aug 2015 13:43:10 GMT

The "real" WFA-ServiceNow integration:

Outline of Service Now Integration with NetApp WFA

But you didn't mention if you wanted to use ServiceNow or anything else.

sinhaa

Re: Invoking a workflow from external source

asulliva — Wed, 12 Aug 2015 13:53:45 GMT

WFA has a REST API available at https://your.wfa.server/rest/. The documentation is at https://your.wfa.server/rest/docs/.

Re: Invoking a workflow from external source

trentino123 — Fri, 02 Oct 2015 20:40:22 GMT

You can do it with powershell, check this examples:

http://community.netapp.com/t5/OnCommand-Storage-Management-Software-Articles-and-Resources/Interactive-execution-of-Workflows-as-CLI-using-REST-APIs-in-PowerShell/ta-p/86107

Helpdesk could also check the status of the workflow as well .