topic upgrade to 8.3p1 from 8.23 - oncommand system commander issues in Active IQ Unified Manager Discussions

upgrade to 8.3p1 from 8.23 - oncommand system commander issues

adencool — Wed, 04 Jun 2025 23:01:07 GMT

i have just upgraded from 8.23 to 8.3p1

the san is not currently being used to serve any data.

the issue i have, is since the update i cannot access system commander?

i know that this is now built in, and i can acces the login page via a web browser i.e.

https://(cluster ip)/sysmgr/SysMgr.html

when i enter the credentials (as per username used pre update), i get a incorrect credentials message, but im still able to use this username/password via ssh

how do i resolve this? do i need a new user?

Re: upgrade to 8.3p1 from 8.23 - oncommand system commander issues

parisi — Tue, 20 Oct 2015 21:02:18 GMT

Should not need a new user.

What user are you using?

Does that user have ONTAPI/HTTP access via a role?

cluster::> security login show -vserver [cluster name] -user-or-group-name [username]

The user should have the following access:

- SSH

- HTTP

- ONTAPI

Re: upgrade to 8.3p1 from 8.23 - oncommand system commander issues

johnnyhong2016 — Fri, 04 Mar 2016 15:23:51 GMT

This method worked! After upgrading from 8.2 to 8.3, I had an issue where OCSM was not working but Putty was working. I went in and did the following:

security login show (Verified that admin did not have http on there under the application column)

then ran the security login create admin[...] to create the http application for admin