topic Re: not able to login via system manager. putty is fine in Active IQ Unified Manager Discussions

not able to login via system manager. putty is fine

TDUBB1234 — Wed, 04 Jun 2025 23:00:42 GMT

I am not able to login to my filer via system manager. I keep getting this

==TIME==
2015-10-19 11:24:21,797

==MESSAGE==
500 Connection refused

==DETAILS==
No details are available.

==CORRECTIVE ACTION==
No suggested corrective action is available.

==LOCATION==
Location is not specified.

==BROWSER INFO==
App Name: Microsoft Internet Explorer
App Version: 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; MS-RTC LM 8; .NET4.0E; MS-RTC EA 2; InfoPath.3)
App Codename: Mozilla
User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; MS-RTC LM 8; .NET4.0E; MS-RTC EA 2; InfoPath.3)
Platform: Win32
Cookie Enabled: true

Re: not able to login via system manager. putty is fine

rwelshman — Mon, 19 Oct 2015 18:45:40 GMT

Version of DOT? Is http/https running on it?

Re: not able to login via system manager. putty is fine

TDUBB1234 — Mon, 19 Oct 2015 18:52:32 GMT

8.2.1RC2 7-mode

http

for 8.2.1 7-mode I was able to login

Re: not able to login via system manager. putty is fine

rwelshman — Mon, 19 Oct 2015 19:03:17 GMT

Can you try it in multiple browers?

Also, check to see if there is a different version of System Manager available that is compatible with the newer DOT version.

Re: not able to login via system manager. putty is fine

TDUBB1234 — Mon, 19 Oct 2015 19:27:06 GMT

Installed it on another machine and now I seee this

Re: not able to login via system manager. putty is fine

TDUBB1234 — Mon, 19 Oct 2015 19:45:02 GMT

ok looks like I had tp enable tls on the filers

option tls.enable on

then it worked. is this not a good practice?

Re: not able to login via system manager. putty is fine

parisi — Tue, 20 Oct 2015 20:58:17 GMT

TLS is fine - that ensures HTTPS communication. Otherwise, you use HTTP, which is in plain text.