NetApp-Harvest (1.2.2) using VA (63): graphite site returns 500 (Internal Server Error)

ANDRIANAIVO — Wed, 04 Jun 2025 22:33:32 GMT

Hi All,

I'm trying to this Version of Harvest running using the ADVA 63 Virtual Appliance, but I always get the 500 Internal Server Error through Apache when trying to Access the graphite location.

As far as I can see, graphite & carbon-cache deamons are running:

root      2307 1.2 0.2 158524 21704 ?        Sl   18:05   0:30 /usr/bin/python /opt/graphite/bin/carbon-cache.py start
www-data 3027 0.0 0.2 246124 21552 ?        Sl   18:42   0:00 (wsgi:graphite)   -k start
www-data 3028 0.0 0.2 246124 21492 ?        Sl   18:42   0:00 (wsgi:graphite)   -k start
www-data 3029 0.0 0.2 246124 21328 ?        Sl   18:42   0:00 (wsgi:graphite)   -k start
www-data 3030 0.0 0.2 246124 21328 ?        Sl   18:42   0:00 (wsgi:graphite)   -k start
www-data 3031 0.0 0.2 246124 21328 ?        Sl   18:42   0:00 (wsgi:graphite)   -k start

I also tried to reinstall the components from Scratch according to the Install-Guide but with the same result.

Does anyone have some Tipp or an Idea, what I'm currently missing?

Thanks & kr, Fidy

EDIT: I just have found this in the apache error logs (seems to be a python path issue, isn't it?):

[Wed Dec 09 18:22:47 2015] [error] mod_wsgi (pid=2381): Target WSGI script '/opt/graphite/conf/graphite.wsgi' cannot be loaded as Python module.
[Wed Dec 09 18:22:47 2015] [error] mod_wsgi (pid=2381): Exception occurred processing WSGI script '/opt/graphite/conf/graphite.wsgi'.
[Wed Dec 09 18:22:47 2015] [error] Traceback (most recent call last):
[Wed Dec 09 18:22:47 2015] [error] File "/opt/graphite/conf/graphite.wsgi", line 16, in <module>
[Wed Dec 09 18:22:47 2015] [error] import graphite.metrics.search
[Wed Dec 09 18:22:47 2015] [error] ImportError: No module named search

Re: NetApp-Harvest (1.2.2) using VA (63): graphite site returns 500 (Internal Server Error)

yannb — Wed, 09 Dec 2015 20:43:01 GMT

Hi ANDRIANAIVO,

This is a known bug, it has been fixed in X64.

You can easily fix that by editing the following file and copy the following content only in

/opt/graphite/conf/graphite.wsgi

import sys
sys.path.append('/opt/graphite/webapp')

from graphite.wsgi import application

Re: NetApp-Harvest (1.2.2) using VA (63): graphite site returns 500 (Internal Server Error)

ANDRIANAIVO — Thu, 10 Dec 2015 08:44:37 GMT

Thank you for the quick answer!

I'm now using the X64 version and everything works fine!

kr, Fidy

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NetApp-Harvest (1.2.2) using VA (63): graphite site returns 500 (Internal Server Error)

Re: NetApp-Harvest (1.2.2) using VA (63): graphite site returns 500 (Internal Server Error)

Re: NetApp-Harvest (1.2.2) using VA (63): graphite site returns 500 (Internal Server Error)