topic Balance storage discovery problem &quot;Error:Unsupported Version&quot; when monitoring Clustered Data ONTAP 8.2 in Active IQ Unified Manager Discussions https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/Balance-storage-discovery-problem-quot-Error-Unsupported-Version-quot-when/m-p/9903#M2014 <HTML><HEAD></HEAD><BODY><P>The current shipping release of OnCommand Balance (4.1.x.x) does not support Clustered Data ONTAP 8.2. Customers running Balance 4.1.0 and earlier will see "<STRONG>Error:Unsupported Version</STRONG>" errors during discovery and statistics collection.</P><P></P><P><STRONG>Q. What version of OnCommand Balance supports Clustered Data ONTAP 8.2?</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> Balance 4.1.1 supports Clustered ONTAP 8.2</P><P></P><P><STRONG>Q. When will OnCommand Balance 4.1.1 be available?</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> OnCommand Balance supporting Clustered Data ONTAP 8.2 has been delayed since the release of ONTAP 8.2<BR />The new committed release date for First Customer Ship (FCS) to NOW: <STRONG>August 15, 2013</STRONG>.</P><P></P><P><STRONG>Q. How do I resolve the "Error:Unsupported version" problems with 8.2</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> If you are a customer or partner that wants to monitor Clustered Data ONTAP 8.2, Balance 4.1.1 is available as a <STRONG>beta release</STRONG>.<BR />Please leave a comment below if you are interested in the <STRONG>beta release</STRONG> of Balance 4.1.1 supporting Clustered ONTAP 8.2</P><P></P><P><STRONG>Q. Are there any restrictions running the beta release of Balance 4.1.1?</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> NetApp does not recommend running OnCommand Balance <STRONG>beta releases</STRONG> in production environments.</P></BODY></HTML> Thu, 05 Jun 2025 05:59:57 GMT plauterb 2025-06-05T05:59:57Z Balance storage discovery problem "Error:Unsupported Version" when monitoring Clustered Data ONTAP 8.2 https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/Balance-storage-discovery-problem-quot-Error-Unsupported-Version-quot-when/m-p/9903#M2014 <HTML><HEAD></HEAD><BODY><P>The current shipping release of OnCommand Balance (4.1.x.x) does not support Clustered Data ONTAP 8.2. Customers running Balance 4.1.0 and earlier will see "<STRONG>Error:Unsupported Version</STRONG>" errors during discovery and statistics collection.</P><P></P><P><STRONG>Q. What version of OnCommand Balance supports Clustered Data ONTAP 8.2?</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> Balance 4.1.1 supports Clustered ONTAP 8.2</P><P></P><P><STRONG>Q. When will OnCommand Balance 4.1.1 be available?</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> OnCommand Balance supporting Clustered Data ONTAP 8.2 has been delayed since the release of ONTAP 8.2<BR />The new committed release date for First Customer Ship (FCS) to NOW: <STRONG>August 15, 2013</STRONG>.</P><P></P><P><STRONG>Q. How do I resolve the "Error:Unsupported version" problems with 8.2</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> If you are a customer or partner that wants to monitor Clustered Data ONTAP 8.2, Balance 4.1.1 is available as a <STRONG>beta release</STRONG>.<BR />Please leave a comment below if you are interested in the <STRONG>beta release</STRONG> of Balance 4.1.1 supporting Clustered ONTAP 8.2</P><P></P><P><STRONG>Q. Are there any restrictions running the beta release of Balance 4.1.1?</STRONG></P><P style="padding-left: 30px;"><STRONG>A.</STRONG> NetApp does not recommend running OnCommand Balance <STRONG>beta releases</STRONG> in production environments.</P></BODY></HTML> Thu, 05 Jun 2025 05:59:57 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/Balance-storage-discovery-problem-quot-Error-Unsupported-Version-quot-when/m-p/9903#M2014 plauterb 2025-06-05T05:59:57Z Re: Balance storage discovery problem "Error:Unsupported Version" when monitoring Clustered Data ONTAP 8.2 https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/Balance-storage-discovery-problem-quot-Error-Unsupported-Version-quot-when/m-p/9907#M2016 <HTML><HEAD></HEAD><BODY><P class="p1"><STRONG>NetApp OnCommand Balance 4.1.1, supporting Clustered Data ONTAP 8.2 and 7-Mode Data ONTAP 8.2 Has Successfully Released!</STRONG></P><P class="p1"><STRONG style="font-size: 10pt; line-height: 1.5em;"> </STRONG></P><P class="p2">The OnCommand Balance 4.1.1 release has been posted to the NSS site.</P><P class="p3">OnCommand Balance 4.1.1 includes the following new features and enhancements:</P><P class="p2"><SPAN class="s1">ยท</SPAN><SPAN class="s2">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN>Clustered ONTAP 8.2 support</P><P class="p2">The list of incremental bug fixes included in the release is available at <SPAN class="s3">OnCommand Balance 4.1.1 Release Notes</SPAN></P><P class="p2"><STRONG> </STRONG></P><P class="p2"><STRONG>Thanks to everyone who contributed!</STRONG></P><P class="p2"></P><P class="p2"><STRONG>External Software Download is available at:</STRONG></P><P class="p4"><SPAN class="s4"><A href="http://support.netapp.com/NOW/cgi-bin/software?product=OnCommand+Balance&amp;platform=All+Platforms" target="_blank">http://support.netapp.com/NOW/cgi-bin/software?product=OnCommand+Balance&amp;platform=All+Platforms</A></SPAN></P></BODY></HTML> Fri, 02 Aug 2013 22:10:50 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/Balance-storage-discovery-problem-quot-Error-Unsupported-Version-quot-when/m-p/9907#M2016 plauterb 2013-08-02T22:10:50Z