OnCommand Unified Manager 6.4RC1 installation on Windows 2012 Std Server fails

anoop-ba — Wed, 04 Jun 2025 21:26:34 GMT

Hi Folks,

I am trying to perform a fresh install of OnCommand Unified Manager 6.4 RC1 on a Windows Server 2012 platform. However, the installation quits with the below error. This is seen just after entering the MySQL root user password. It mentions to check the log, but there isn't any log file generated, nor there is any path mentioned. Any pointers?

Cheers,

Anoop

Re: OnCommand Unified Manager 6.4RC1 installation on Windows 2012 Std Server fails

anoop-ba — Fri, 15 Apr 2016 00:59:32 GMT

Hi Folks,

This issue seems to be a bug 988703 which is still being worked on by the netapp engineering team. Had logged a case with NetApp on this and they provided a temporary workaround that fixed the issue.

The work around was to change the “mysql” root password using the steps below:

cd "..\Program Files\MySQL\MySQL Server 5.6\bin"

Enter:
mysql.exe -uroot -p
password: [Enter the current password]
SET PASSWORD FOR 'root'@'localhost' = PASSWORD('new_password');

Once the passowrd is changed, restaring the OnCommand installation succeeds.

Cheers,

Anoop

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OnCommand Unified Manager 6.4RC1 installation on Windows 2012 Std Server fails

Re: OnCommand Unified Manager 6.4RC1 installation on Windows 2012 Std Server fails