topic Re: OCUM 6.3 on Windows reset admin password in Active IQ Unified Manager Discussions

OCUM 6.3 on Windows reset admin password

SorinAndruseac — Wed, 04 Jun 2025 21:25:37 GMT

Hi,

I'm trying to change the admin password for OnCommand Unified Manager 6.3 on Windows as is described in this article:

https://kb.netapp.com/support/index?page=content&id=1014694

Perform the following steps for UM 6.x on Windows:

On the login page for UM, click Forgot Password.
An email will be sent to the associated email address with a link to reset the password.
Clicking the link will launch the login page and prompt for a new password.

I receive the link but when I click it, I get back to the login page without the option to reset the password (or change it)

BIG THANKS in advance,

Re: OCUM 6.3 on Windows reset admin password

hariprak — Mon, 18 Apr 2016 06:33:51 GMT

Hi,

To change the admin password, you must log in as an administrator to the target Windows system on which Unified Manager is running.

Thanks

Re: OCUM 6.3 on Windows reset admin password

SorinAndruseac — Mon, 18 Apr 2016 06:49:50 GMT

Well ... It didn't work.

I tried submitting the "forget pass link" for the admin user and follow the link on the Unified Manager machine where I was connected as administrator.

No luck unfortunately.

Is this what you were suggesting, or is something else that you have in mind?

Re: OCUM 6.3 on Windows reset admin password

kirana — Fri, 29 Apr 2016 06:54:29 GMT

Hi, This was a known issue in UM6.3 and fixed in UM6.4 (GA release) expected shortly.

Re: OCUM 6.3 on Windows reset admin password

SorinAndruseac — Fri, 13 May 2016 13:55:03 GMT

Didn't noticed you said GA, just upgraded to RC1 and is not working.

I guess I will wait for the GA version.