topic Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze" in Active IQ Unified Manager Discussions

Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Sergej — Wed, 04 Jun 2025 21:21:18 GMT

Hello,

we have some strage behavior with the vmware appliance. After couple of day it freezes and we have to restared the appliance.

when we look at the services it shows all up and running, but the site is not served.

after a reboot it works well again.

Regards

Sergej

Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze"

msaravan — Tue, 19 Apr 2016 09:18:59 GMT

Are you using LDAP accout to login to product ?

When you hit this problem again, can you look at "Resource Allocation" and "Performance" tab of VM and see the resources usage, and share the same with us.

It'll help us to conclude where the problem is.

Regards,

Saravanan

Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Sergej — Tue, 19 Apr 2016 10:50:58 GMT

Hello,

no we are using local account to login.

I will share the values when it will happen again.

Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Sergej — Wed, 20 Apr 2016 13:06:23 GMT

i attached the resource allocation.

i created a support_bundle too.

Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Robbles — Thu, 22 Dec 2016 19:54:34 GMT

I'm also having this exact problem. Was there any resolution?

Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Sergej — Fri, 23 Dec 2016 09:44:04 GMT

No i didn´t find a solution for it. I tried a new install with version 7 and the same issue.

NetApp support told us that is depends on the hostname. It should not contain to many dots. But that was not a solution.

Now we instaleld the OCUM on a Windows Server and it works without a problem.

Regards

Sergej

Re: Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Robbles — Fri, 23 Dec 2016 14:31:06 GMT

Thanks Sergej,

I'll try that instead.